DIGI-TEXX TUYỂN DỤNG NHÂN SỰ

Position Overview
Due Diligence Support
- Handles due diligence cases from clients
- Handles Know Your Customer (KYC) / Know Your Business (KYB) processes as part of the Onboarding as a Service processes.
- Attends Client Inquiries in a timely manner.
- Updates process guides as coordinated with the team.
- Extends support to the due diligence processes of clients.
- Identifies, resolves, and/or communicates issues related to applications and/or miscellaneous documentation in a timely fashion.
- Performs necessary checks and identifies any potential risk/Issues clients might face.
Know-Your-Customer (KYC) Checks
- Carries out background checks: collecting and monitoring all relevant documents concerning the identity of the customer, as well as gaining insight into their business, ownership structure, and financial transactions for customer onboarding.
- Assesses completeness and document quality prior to ensure that the documents are correct and up to date to the commencement of the business relationship.
- Performs required checks (Politically Exposed Persons (PEPs) and Sanctions/Adverse Media hits on individuals and entities)
- Accesses public information sources such as income and asset declarations to assess the risk level of the customer to help develop a higher level of identity assurance.
- Verifies if there are changes in the customer's ownership, products and services, or the business that merits Enhance Due Diligence (EDD).
- Collaborates closely with the direct manager / supervisor and client's managers to coordinate and prioritize your work to resolve ambiguous tasks
- Interacts with the client's Head of AML, Deputy Head of AML, Partner Due Diligence Manager, Partner Audit Manager, and other client employees as necessary to complete other duties.
- Recommends and proactively implements opportunities for increased efficiency.
- Follows customer's model of multi-account work (work with multiple accounts as required by the company)
Client / Customer Engagement
- Engages the client or the clients' representative (e.g. account manager, operation specialist, process managers, etc.) to provide feedback, support, and or implementation of services.
- Participates in the clients' internal account management calls and meetings to provide an overview of the status of processes.
- Proactively engages the client and/or client customers to provide the best customer experience possible.
Reports Generation
- Generates Leadership Reports ensuring proper documentation of the meetings with clients, internal team updates, workload projection, and any other significant updates.
- Ensures an accurate and on-time delivery of offered solutions to assigned clients based on their needs.
- Ensures accurate reporting of activities, opportunities, and/or challenges to the account manager assigned
Working time: 14:00 - 23:00 (Monday-Friday) (Working with European clients)
Working location: Anna Building, Quang Trung Software City, Dist. 12, HCMC
Job Requirements
- Bachelor's degree in Business Administration, Accounting, Finance, or related field
- Excellent English in 4 skills
- Having experience in due diligence, KYC/KYB, or AML compliance is a plus
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets,...)
Application information