Digital Marketing Staff (Express)

- Advertising and promoting Express service via social media channels like Facebook, Zalo, and Kakaotalk, as well as other online platforms. Recommend services to customers and oversee order management processes.
- Identify and target potential customers in Vietnam, Korea, and other countries who require Express services.
- Create and publish promotional content on Facebook pages, groups, and Zalo groups.
- E-commerce market research.
- Develop and offer Express services through an online application or platform.
- Track order status in collaboration with a partner and manage payment collection and arrangements.
- Update the order handling statutes regularly
- Support team in order processing tasks such as generating invoices, updating shipment statuses, and other related activities.
- Provide reports on outcomes to supervisors.
- Offer customer service assistance and other tasks as directed by the manager.