Digital Solution Manager

Digital Solution Manager
3******* - 5******* VND
Thỏa thuận
Trách nhiệm công việc:
As primary business partner to lead the development, localization and support of business system solutions
Acquire in-depth knowledge of business processes and function in the area of responsibility. Provide expertise to identify innovative business systems solutions.
Ensure solution delivered in an optimum way & proper service management processes are in place in order to maximize business efficiency
Act as an effective change agent by utilizing proper stakeholder analysis and change management techniques to influence across functions to implement business process changes and business transformation initiatives successfully
Digital Business Transformation Planning
Assist Director to develop Digital Transformation agenda aligned with company strategies.
Define roadmap, milestone of projects/initiatives to meet digital deployment priorities
Digital Operation and Project Management
Plan and execute the assigned projects, utilize and adhere to Project Management best practices to ensure successful completion of projects
Communicate with business partners & Regional IT leaders on an ongoing basis to review project requests, assess scope, facilitate prioritization, provide status updates, and plan, schedule and coordinate project tasks and deliverables
Anticipate and identify issues that may affect the support or performance of a system and initiate corrective actions
Play the role of product owner of various solutions
Manage digital products' backlogs & work with regional/local to ensure service levels meet the business needs
Maintain active contact and communication with key business stakeholders
Business Process Improvement
Perform root cause analysis, identify and define areas for improvement of business processes across all functions
Grasp the business needs and issues, continuously evaluate the current process to identify the gap
Propose and drive solution to minimize complexities, optimize and improve business needs and create values
Kỹ năng & Chuyên môn:
Bachelor's Degree or equivalent work experience
Proven ability to build and maintain long term stakeholder support
Strong business processes (Finance-Accounting/ Warehouse/ Logistics/ Sales), experience in Pharmaceutical, FMCG or Retail business would be an advantage
Fluent in writing and speaking English
Systems and applications design and testing methodology and standards
Systems and applications maintenance and support methodology and standard
Service management methodology
Project management methodology
Other structured business engagement and solution delivery experience
Strong knowledge of Software Delivery Life Cycle (SDLC) methodology
Experienced in Agile Development methodologies, SCRUM process
Use good word, excel, PowerPoint, Jira
Proactive and open minded. Service mindset
Hands on and can-do attitude
Work well under high pressure and deadline oriented.
Detail oriented, analytical and inquisitive
Ability to work independently and with others
Extremely organized with strong time-management skill
Interested in technology, be able to adapt and learn new technology quickly