Mô tả công việc
Receive and process customer requests via phone, email, chat and text messages.
Support customers with issues related to the following areas: travel, banking, e-commerce, airline tickets, etc.
Provide accurate information about products/services, policies, terms of use.
Guide customers to handle changes, refunds/cancellations of services, complaints.
Ensure the best customer experience, respond quickly and professionally.
Update special situations to management when necessary.
Work in one of the following languages: English, Japanese, Korean or Chinese, depending on the assigned project.
Yêu cầu
Opportunity to improve English communication skills in an international working environment.
Professional training programs with foreign language support.
Work directly with international customers and global projects.
Clear career path for candidates with strong English skills.
Quyền lợi
Income:
Specifically:
Candidates using English: Average total income from 10,000,000 - 13,000,000 VND/month (Including basic salary from 7.5 million - 8 million + Allowance + KPI).
Attractive benefits:
Full insurance (social insurance, health insurance, unemployment insurance).
24/7 accident insurance.
13th month salary.
Annual leave
Annual health check-up.
International, professional, modern working environment.
Clear promotion opportunities, in-depth training.
Thông tin chung
- Thu nhập: 10 - 13 triệu VNĐ
Nơi làm việc
- 1. OneHub Saigon Khu Công Nghệ Cao - Đ. D1, Phường Tân Phú, TP.Thủ Đức HCM
- (Trước sáp nhập: Thủ Đức, Hồ Chí Minh | Sau sáp nhập: Tăng Nhơn Phú, Hồ Chí Minh)
- 2. QTSC Building 1 - Công viên phần mềm Quang Trung, Quận 12, TP.HCM.
- (Trước sáp nhập: Quận 12, Hồ Chí Minh | Sau sáp nhập: Trung Mỹ Tây, Hồ Chí Minh)
- 3. OneHub Tower - Lot C1-2, D1 Street, Tan Phu Ward, Thu Duc City - HCM
- (Trước sáp nhập: Thủ Đức, Hồ Chí Minh | Sau sáp nhập: Tăng Nhơn Phú, Hồ Chí Minh)