Mô tả công việc
We are seeking a dynamic and results-driven District Manager to oversee the operations,
performance, and growth of multiple locations within a designated district. The ideal candidate
will be a strategic leader with strong business acumen, exceptional communication skills, and a
proven track record of driving operational excellence, achieving sales targets, and fostering a
positive work environment. This role requires a hands-on approach to managing teams, ensuring
customer satisfaction, and implementing company policies and initiatives.
Key Responsibilities:
Operational Leadership:
• Oversee the daily operations of multiple locations within the district, ensuring efficiency,
consistency, and compliance with company standards.
• Monitor key performance indicators (KPIs) and implement strategies to achieve
operational and financial goals.
• Conduct regular site visits to assess performance, provide guidance, and address
challenges.
Team Management:
• Recruit, and train staff to ensure a high-performing team in all departments.
• Foster a positive and inclusive work environment that promotes employee engagement
and retention.
• Provide coaching, feedback, and performance evaluations to drive continuous
improvement.
Sales and Revenue Growth:
• Develop and execute strategies to meet or exceed sales targets and profitability goals.
• Analyze market trends, customer feedback, and competitor activity to identify growth
opportunities.• Collaborate with the marketing team to implement promotional campaigns and drive
customer acquisition.
Customer Experience:
• Ensure exceptional customer service standards are maintained across all locations.
• Address customer concerns and resolve issues promptly to maintain customer satisfaction
and loyalty.
Financial Management:
• Manage district budgets, control expenses, and optimize resource allocation.
• Review financial reports, identify variances, and implement corrective actions as needed.
Compliance and Safety:
• Ensure all locations comply with company policies, industry regulations, and safety
standards.
• Conduct regular audits to maintain quality control and operational consistency.
Qualifications:
• Bachelor's degree in Business Administration, Management, or a related field (preferred).
• Minimum of 4 years of experience in multi-unit management, retail, or a similar industry.
• Proven ability to lead and motivate teams in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office Suite and familiarity with POS systems.
• Willingness to travel within the district as required.
• Good proficiency in English
Key Competencies:
• Leadership and team development• Strategic planning and execution
• Customer-focused mindset
• Financial acumen and budget management
• Adaptability and resilience
Benefits:
• Competitive salary and performance-based bonuses
• Professional development opportunities