Documentation Assistant Manager
FindTalent's Clients
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Thông tin tuyển dụng
Nơi làm việc:
Hồ Chí Minh
Ngành nghề:
Vận chuyển /
Giao nhận / Kho vận
, Chuỗi cung ứng
Cấp bậc:
Trưởng nhóm / Giám sát
Hình thức làm việc:
Nhân viên chính thức
Mức lương:
Thỏa thuận
Mô tả công việc
Team management tasks:
Train new staff. Manage/ control team workload/ productivity;
Control team performance to make sure no penalty/ loss/ complaint on any shipment;
Review/ keep updated on all Policies/ SOPs and instruct clearly to the team;
Make sure Policies/ SOPs will be followed under strict discipline;
Be 1st escalation level to support and solve the issues of the team;
Proactively provide ideas/solutions to develop the process/ performance of the team;
Well complete other tasks/ projects assigned by high-level;
Daily operation tasks
Contact the client/agent to get the shipment detail;
Prepare Shipping Instruction submitted to carriers/co-loader;
Work closely with related parties (shipping line, carrier, and agent) to arrange the shipping plan. Issue the debit note/invoice to customers/ overseas for each shipment;
Tracing shipments and updates to customers & overseas partners;
Filing AMS / ISF / E-manifest;
Making weekly/monthly data reports of the shipping plans;
Report to the manager or upper level when required.
Yêu cầu công việc
Bachelor's degree in Business Administration, Foreign Trade; Logistics;
At least 5 years of experience working for LOGISTICS FORWARDER TP TRADE and 3 years at the same level;
Having experience in US, CANADA documentation, both nominated & freehand shipments is an advantage;
Being careful, responsible, dynamic, enthusiastic & hard working;
Persuasive speaking, willingness to improve are the top customer service attributes a representative needs;
Good at communication Skills (Negotiation & Convincing Skills);
Good at Excel;
Good command of English (both verbal & written);
Team Work (Collaboration; Conflict Resolution; Challenge and Support);
Kỹ năng công việc cần có
logistic
forwarding
logistic documentation
documentation supervisor
documentation team lead
leadership
management
english speaking
Thông tin khác
Competitive salary & allowance
SHUI based on 100% gross salary
2 days of sick leave per month
Annual health check-up
Other benefits to be discussed during the interview
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