Documentation Executive (English & Chinese, Japanese, Or Korean)

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To handle import-export documentation tasks for oversea partners (Liner-NVOCC Shipping Agencies/ Logistics Solutions)
* Export Documentation:
- Receive and chase for Shipping instruction (S/I) from customers or oversea partners,
- Verify S/I and create Bill of Lading (B/L) in systems (principals and oversea partners)
- Update export customers' contact details/codes into principals' and agent's system.
- Send Draft B/L to customers for confirmation, proceed with any B/L amendment requests by customers,
- Submit and check Master B/L Shipping instructions to carriers,
- Declare export manifest (Master & House BL) into customs system,
- Declare DG information into terminal system, customs system
- Apply freight/local charges into oversea partners' and principals' system
- Generate and send Debit Notes or Invoices of freight, local charges, amendment charges etc to customers for payment.
- Complete B/L production after vessel sails, perform Docs and vessel closing in systems,
- Send pre-alert and final export documents (Bill of Lading, EDI, freight collect advice, telex release, loading list etc.) to POD agents / principals before deadline,
- Co-ordinate and follow up with customers, local and oversea front offices to resolve any issues related to Export Bill of Lading: B/L or manifest amendment, extend S/I cut-off, vessel delay, LOI submission, switch B/L, etc,
* Import Documentation:
- Update import customers' contact details/codes into principals and agent's system.
- Support customers to register IDs in agent's online platform for import transactions.
- Receive import Docs from POL agents or retrieve EDI data from principal system, check and update B/L data into agent's system.
- Update freight/charges, free time into B/L data into agent's system.
- Check if any special cargoes that need customers / partners to submit additional Docs and do the needful.
- Declare import manifest, transshipment manifest into customs systems
- Declare DG manifest, DG information into terminal system
- Support customers and front offices with any request related to customs manifest, e.g. manifest amendment, manifest declaration approval,
- Send Arrival Notice and Debit Note/ Invoices to customers using oversea partners' system or manual.
- Perform discharge confirmation, vessel closing in principals' systems, terminal systems
- Handle any other import documentation issues or requests from oversea partners, customers, terminals, vendors, partners, agents, principals etc,
* Others:
- Update and send daily, monthly reports to team leaders, oversea partners, management, finance, and all relevant departments,
- Ensure all SOPs, T&O, KPIs set by team leaders or managers and oversea partners are followed and met.
- Handle other jobs assigned by departmental team leaders and/or managers.