Mô tả công việc
Key Responsibilities:
• Manage day-to-day operations across the ASICS e-commerce website and marketplace platforms (Shopee, Lazada, TikTok Shop, etc.) to ensure seamless business operations and an excellent customer experience.
• Perform regular website and marketplace quality checks to ensure product information, pricing, promotions and content are accurate and functioning properly.
• Plan, coordinate and execute e-commerce campaigns, promotional activities and seasonal launches in collaboration with Marketing and Regional teams.
• Maintain accurate online merchandising, including product listings, pricing, product information, images, promotional content and website updates to ensure brand consistency and commercial effectiveness.
• Monitor online sales performance and key business metrics, identify opportunities to improve traffic, conversion, Average Order Value (AOV) and overall commercial performance.
• Monitor inventory availability and work with relevant stakeholders to minimise stock issues, order cancellations and customer complaints.
• Build and maintain strong working relationships with marketplace partners to support business growth, campaign execution and new business opportunities.
• Work closely with IT teams, system vendors and
developers to troubleshoot website issues, implement system enhancements and support new digital initiatives.
• Collaborate with the Finance team to support sales reconciliation, payment verification and operational reporting.
• Monitor customer feedback and service quality, resolve escalated customer issues and continuously improve the online customer journey.
• Prepare daily, weekly and monthly sales and operational reports, providing data analysis and actionable business insights to support decision-making.
• Identify operational improvement opportunities and participate in cross-functional projects to enhance business efficiency and digital capabilities.
• Perform other duties and projects assigned by the DTC Manager.
Yêu cầu
Experience / Skills Required
• Bachelor's degree in Business Administration, Marketing, E-commerce, Digital Business or related field.
• 2- 4 years of experience in E-commerce, Digital Commerce or Online Retail.
• Experience with website and marketplace platforms. Retail, Fashion, Sportswear or FMCG industry experience is preferred.
• Advanced Microsoft Excel (Pivot Table, Lookup Functions...), basic Power Query (preferred), PowerPoint and Outlook.
• Experience with Salesforce Commerce Cloud will be an added advantage.
• Experience with marketplaces management e.g. Shoppee, Lazada. and Tiktok shop will be an added advantage.
• Experience with web analytics (preferably Google Analytics) is a plus
• Business-level proficiency in spoken and written English.
• Analytical thinking, problem solving, planning and organizing, attention to detail, customer focus, stakeholder management, ownership, adaptability and teamwork.
• Positive attitude, growth mindset, proactive, results-driven, high integrity, collaborative, able to work under pressure and passionate about sports and retail.
Quyền lợi
Thưởng
Performance Bonus
Đào tạo
Career ownership enabling you to build your knowledge and experience
On the job training sessions where we are committed to helping you grow, both professionally and personally
Khác
A supportive feedback-based culture where respect and integrity guide us in what we do
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Tiếp Thị, Quảng Cáo/Truyền Thông > Tiếp Thị Trực Tuyến
KỸ NĂNG
Campaign Planning, Ms Excel, Relationship Maintaining, Web Analytics, Online Marketplace
LĨNH VỰC
Thương mại điện tử
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Người Việt Nam
Xem thêm
Thông tin chung
Nơi làm việc
- Takashimaya 92 - 94 Nam Ky Khoi Nghia Street, Sai Gon Ward, Ho Chi Minh City,m Viet Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 06/08/2026
