E-commerce Manager (Thành thạo tiếng Trung - Offer đến 3000 USD)

Địa chỉ: 49 đường số 3D, Phường Bình Tân, Thành phố Hồ Chí Minh, Việt Nam
Key Responsibilities:
Manage end-to-end e-commerce operations for assigned product categories/brands on cross-border platforms including
Lazada and Shopee
, covering store revamps, product listings, promotions, sales, and after-sales service.
Coordinate internal resources to improve team efficiency and capabilities; establish SOPs and provide effective operational guidance, coaching, and performance management.
Plan and execute store promotional campaigns; align with and support official platform marketing initiatives.
Conduct market and competitive research, perform product analysis to guide product selection for online sales; monitor and analyze key metrics (marketing data, transactions, CRM, inventory), evaluate campaign performance, and propose actionable optimization plans.
Research platform marketing tools to optimize store and product rankings; develop strategies to increase traffic, CTR, page views, and conversion rates.
Requirements:
Bachelor's degree or above;
3+ years of cross-border e-commerce operations experience
.
Chinese speaking is required
2+ years of hands-on experience operating Lazada and Shopee stores
, with familiarity in Electronics, FMCG/Beauty, and Home & Living categories.
Deep understanding of Lazada/Shopee operations and promotional mechanisms; prior experience managing a small team.
Proficient in data-driven, granular e-commerce operations
, external traffic acquisition, and digital marketing.
Strong logical thinking, strategic planning ability, and a relentless pursuit of excellence.