E-Commerce Specialist

Homeangel LLC is a renowned company based in the United States, specializing in the lighting and furniture market. We are expanding our operations and seeking to build an exceptional e-commerce expert team in Vietnam. Our vision is to create an open, fair, and challenging environment that fosters continuous learning, discussion, and personal growth. We value the abilities and efforts of our team members and celebrate their achievements. We are committed to working together towards a mutually beneficial outcome, embracing the era of Chatgpt, and nurturing long-term success.
Job Responsibilities:
- As a member of our E-commerce Expert Team, you will play a vital role in shaping our online presence and driving our e-commerce strategy forward. Your responsibilities will include, but are not limited to:
- E-commerce Operations: Collaborate with cross-functional teams to ensure smooth and efficient e-commerce operations. Manage product listings, inventory, pricing, promotions, and customer inquiries. Continuously strive to improve processes and deliver an exceptional online shopping experience.
- Market Research and Analysis: Conduct thorough market research to identify trends, consumer preferences, and competitive landscapes. Utilize data analysis skills to draw insights, optimize product offerings, and make data-driven decisions.
- Language Communication and Customer Support: Utilize your excellent English skills in listening, speaking, reading, and writing to effectively communicate with international customers. Provide outstanding customer support, address inquiries, and resolve any issues promptly and professionally.
- Skill Application: Apply your expertise in various tools, such as e-commerce platforms, data analysis tools, and office software applications. Leverage your language communication and logical thinking skills to excel in your role and contribute to team success.
- Continuous Learning and Results Orientation: Embrace the evolving nature of e-commerce and proactively seek opportunities to enhance your skills and knowledge. Demonstrate a strong work ethic, take ownership of tasks, and deliver results while overcoming challenges.