Ecommerce Operation Executive | Sites Merchandising (Mobile Apps) | Fluent English

About us: With 20 years in operation, SmartOSC is an industry-leading digital transformation agency of 1,000+ experts across Vietnam, Australia, Singapore, Japan, Thailand, Indonesia, Korea, the US, and the UK. Deep experience across most enterprise platforms and technology stacks has made SmartOSC a trusted partner for leading brands and financial institutions worldwide.
With a "people-centric" strategy, we always strive to enable employees to grow sustainably and pursue their passion with a transparent career path.
For further information about SmartOSC, please visit [protected info]
Ecommerce Operation Executive - Site Merchandising (Mobile Apps)
Quantity: 1
Working Place: Pham Hung, Hanoi
Role Overview
SmartOSC is seeking a Ecommerce Operation Executive - Site Merchandising to develop, manage, and expand strategic partnerships with technology vendors, platform partners, or strategic alliances. This role plays a critical part in driving pipeline generation, strengthening market positioning, and creating new business opportunities through partner channels.
Working place: Hanoi
Responsibilities:
Support the daily e-commerce operations of a leading global premium sportswear brand, ensuring smooth business operations across websites and mobile applications.
Manage site merchandising activities, including product launches, collection updates, and content maintenance.
Support promotional campaigns through operational readiness, and campaign tracking.
Prepare reports, analyze performance, and provide operational insights.
Communicate with clients and cross-functional teams to ensure timely execution and issue resolution.
Propose ideas to improve operational efficiency and leverage AI tools to streamline workflows.
Requirement
3-5 years of experience in e-commerce operations or related fields.
Fluent in English (mandatory, equivalent to IELTS 7.0+)
Good understanding of site merchandising or e-commerce merchandising processes
Strong analytical thinking with experience in reporting, data analysis, and presenting insights.
Proficient in Microsoft Office, especially Excel and PowerPoint.
Ability to communicate ideas clearly and collaborate effectively with cross-functional teams.
Experience or strong interest in the sportswear, streetwear, or sports industry is a strong advantage.
Enthusiastic, responsible, proactive, and willing to learn new technologies and ways of working.
Benefits
At SmartOSC, we offer the best to your values:
Attractive salary package up to 32M gross
Salary review twice a year
Flexible working hours (between 7:30am - 7:30pm on staff's preference)
Premium health care
Working in one of the largest digital transformation agencies in Asia - Professional English environment
Firm's Certified Qualifications Sponsorship for career development
Annual company trip inside or outside Vietnam
Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc
To Apply
Please submit your CV to [protected info] with the following information:
Job application letter with "Ecommerce Operation Executive" in the subject line.
Updated CV in English, including your contact email and phone number.