Mô tả công việc
Conduct English language training programmes for associates to enhance communication skills in daily operations and guest interactions.
Design and prepare lesson plans, training materials, and learning activities tailored to the operational needs of different departments.
Deliver practical English training focusing on hospitality terminology, service standards, and real workplace situations.
Assess associates' English proficiency levels and monitor learning progress through tests, observations, and feedback.
Provide coaching and language support to associates to help them apply English effectively in their daily duties.
Develop English learning resources and reference materials relevant to hotel operations (e.g., guest communication, service recovery, telephone etiquette).
Coordinate with department heads to identify language training needs and improve associates' service communication skills.
Maintain accurate training records and provide reports on training activities and learning outcomes.
Support learning and development initiatives organized by the hotel when required.
Yêu cầu
Diploma/Degree in Hospitality or related field or Minimum 6 months of relevant experience in a similar role within hotel/resort environment.
Strong leadership, communication, and problem-solving skills
Able to work shifts and handle high-pressure situations.
Good command of English
Quyền lợi
+ 12 days annual leave; 2 day-offs per week
+ 100% Service charge (applicable to locals)
+ Guarantee 100% payment to Employee's Social welfares
+ Annual bonus & 13th-month salary (subject to business conditions)
+ Private healthcare with PVI
+ Uniforms, meals and staffhouse accommodation are provided free-of-charge
+ Telephone allowance monthly
+ Up to $3000 spending per annum on Banyan Group Complimentary Accommodation and discounts on F&B consumption during stay
+ Officer Check allowance for meals
+ Development programmes in a Supervisory / Managerial role: GROW, X-CESS, Essential English online learning
+ Monthly participation into Banyan's 8 Pillars of Wellbeing programme
+ Access to gym facilities
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Mù Cang Chải - Yên Bái
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Hành chính, nhân sự
Vị trí
Đào tạo viên
Cập nhật
11/[protected info]
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Huyện Mù Cang Chải - Yên Bái
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/04/2026
