Entertainment Manager

Company Description
Located on the pristine shores of Phu Quoc Island, Rixos Phu Quoc is a luxury beachfront resort that brings the renowned Rixos all-inclusive hospitality experience to one of Vietnam's most beautiful destinations. Combining world-class service, refined design, and vibrant lifestyle experiences, the resort offers guests an exceptional escape with premium accommodations, diverse culinary concepts, wellness facilities, and immersive entertainment.
As part of the globally recognized Rixos Hotels & Resorts, our team is dedicated to delivering outstanding guest experiences while fostering a dynamic and inspiring work environment.
At Rixos Phu
Quoc, we value passion, professionalism, and collaboration, empowering our colleagues to grow and thrive in a culture built on excellence in hospitality.
Job Description
Key Responsibilities
Plan, organize, and manage daily and seasonal entertainment programs, shows, and special events
Oversee the execution of live performances, themed events, and community-style activities
Establish entertainment schedules, staffing plans, and operational procedures
Coordinate closely with AV, technical teams, performers, and external contractors to ensure seamless event delivery
Supervise entertainment staff, performers, and contracted instructors; provide training, guidance, and performance feedback
Participate in recruitment, onboarding, training, and disciplinary processes for entertainment team members
Ensure high standards of guest interaction, engagement, and satisfaction at all entertainment venues
Manage sound checks, rehearsals, stage readiness, and show quality control
Support the preparation of entertainment marketing materials, schedules, and program information
Maintain accurate records, reports, contracts, and documentation related to entertainment operations
Assist in budget planning, cost control, and monitoring of entertainment-related expenses
Prepare purchase requisitions and manage supplies and equipment
Stay up to date with entertainment trends and guest preferences to continuously enhance programming
Ensure compliance with company policies, health & safety standards, and hygiene regulations
Qualifications
Minimum 3-5 years of experience in Entertainment Management, Events, or a similar role within the hospitality industry
Bachelor's degree in Hospitality Management, Event Management, or a related field is preferred
Strong background in Entertainment and Event Operations
Good working knowledge of Audio-Visual systems and live event technical requirements
Proven leadership skills with the ability to motivate, train, and manage diverse teams
Excellent communication, interpersonal, and organizational skills
Strong guest-focused mindset with a passion for creating memorable experiences
Ability to work in a fast-paced environment with attention to detail
Flexible to work evenings, weekends, and holidays as required
Additional Information
What We're Looking For
A proactive leader with strong integrity and professionalism
Someone who thrives in a fast-paced hospitality environment
A team player who values collaboration and guest satisfaction
A professional committed to continuous improvement and service excellence
Benefits
Competitive salary and performance-based incentives
Accommodation and meals provided
Opportunities for professional growth within the Rixos and Accor network
Access to world-class resort amenities
Rixos Phu Quoc is committed to diversity and inclusion and welcomes applications from all qualified candidates.