EVENT SALES EXECUTIVE / CHUYÊN VIÊN KINH DOANH TIỆC

Sales & Business Development:
Proactively identify and pursue new business opportunities for events, including corporate meetings, conferences, social gatherings, and private functions.
Conduct market research to identify potential clients and industry trends.
Develop and implement sales strategies to achieve and exceed revenue targets.
Generate and respond to sales leads, inquiries, and requests for proposals (RFPs).
Conduct site inspections and presentations to potential clients.
Negotiate and finalize event contracts, ensuring all details are accurately documented.
Client Relationship Management:
Build and maintain strong relationships with existing and potential clients.
Provide exceptional customer service throughout the event planning and execution process.
Act as the primary point of contact for clients, addressing their needs and ensuring their satisfaction.
Maintain regular communication with clients to ensure all event requirements are met.
Gather client feedback and implement improvements to enhance service quality.
Event Planning & Coordination:
Collaborate with internal departments (e.g., Food & Beverage, Operations) to ensure seamless event execution.
Develop detailed event proposals, including menus, room layouts, and audiovisual requirements.
Manage event budgets and ensure cost-effectiveness.
Oversee event logistics, including setup, execution, and breakdown.
Ensure all events adhere to Oakwood Residence Hanoi's standards and procedures.
Reporting & Administration:
Maintain accurate records of sales activities, client interactions, and event details.
Prepare and submit regular sales reports to the Food & Beverage Manager.
Utilize CRM systems to manage client data and sales pipeline.
Stay up-to-date on industry trends and best practices.
Ensure timely and accurately collect/ settle the payment from guest to each event
Other duties and projects as assigned by the F&B Manager and Executive Chef.