Mô tả Công việc
MAIN PURPOSE:
As an Event Specialist, you will play a key role in delivering successful events by understanding client needs, developing tailored event proposals, and coordinating closely with internal teams to ensure smooth preparation and execution. This position requires strong client engagement, effective cross-functional collaboration, and the ability to manage events from concept development to post-event evaluation, while continuously improving event formats and customer experience.
KEY DUTIES AND RESPONSIBILIITIES:
Meet with clients to understand their needs, objectives, and expectations for each event.
Work closely with Operations and
Business Development teams to define event concepts and develop proposals that align with client requirements.
Coordinate and follow up on event preparation, including logistics, materials, vendors, and timelines.
Ensure the smooth deployment and service delivery during the event, maintaining high quality and customer satisfaction.
Collect and analyze customer feedback after events to identify opportunities for improvement.
Develop and propose new event formats, themes, and event typologies to enhance customer engagement and service offerings.
Maintain strong client relationships to support long-term collaboration and repeat business.
