[EX Team] Employee Experience Intern

EMPLOYEE EXPERIENCE INTERN
Department: Employee Experience Team (EX)
Level: Intern/ Officer
Location: Ho Chi Minh City
Duration: Full-time
About GHN
Giao Hang Nhanh (GHN) is one of Vietnam's leading logistics companies, delivering fast, reliable, and cost-effective services nationwide. With a large-scale workforce and a high-speed operating environment, GHN continuously invests in people, technology, and employee experience to drive sustainable growth.
Why join GHN as an EX Intern?
Get hands-on exposure to Employee Experience initiatives in a large-scale operating environment
Work in a data-driven HR model with direct mentorship from EX Specialist & Manager
Collaborate with HRBPs, Centers of Excellence (COEs), and Technology teams
Build foundational expertise in Employee Experience, HR Analytics, and Digital HR from the start of your career
Job Summary The Employee Experience Intern supports the EX team in executing, collecting data for, and operating Employee Experience initiatives. The role focuses on learning by doing - assisting the EX Specialist in surveys, basic data analysis, digital enablement, and internal communications.
Key Responsibilities
Support EX Program Execution
Assist in executing approved Employee Experience activities
Support logistics for events, surveys, and onboarding sessions
Help standardize documents and processes across Employee Life Cycle touchpoints
Track progress and report on assigned activities
Support EX Measurement & Data Processing
Assist in designing, distributing, and tracking response rates for EX surveys (Engagement, Pulse Survey, eNPS)
Collect, clean, and consolidate HR data from multiple sources
Support EX/HR dashboard operations and periodic reporting
Help create basic data visualizations in Excel/Power BI
Support Digital Enablement & Process Optimization
Support communications and training for employees using digital EX tools (HRMS, Portal, FaceID, etc.)
Collect user feedback and summarize insights for the team
Help build user guides and FAQs
Support Communications & EX Projects
Support internal communications for EX programs (content, basic visuals)
Take meeting notes, track milestones, and consolidate project progress
Other tasks as assigned by the line manager
Qualifications
Education
3rd/4th-year student or recent graduate in Human Resources, Business Administration, Psychology, Economics, Data Science, or related fields
Able to commit to at least 3 months of internship
Skills & Knowledge
Intermediate or higher Excel skills (Pivot Table, VLOOKUP/XLOOKUP, basic formulas); Power Query is a plus
Familiarity with or genuine interest in Employee Experience/ HR Analytics
Knowledge of Power BI or Tableau is a plus (not required)
Strong communication, teamwork, and task management skills
Good English reading comprehension for professional materials
Attitude
Data-driven mindset, eager to learn, and proactive in asking questions
Detail-oriented when handling data
Strong sense of ownership and ability to meet deadlines in a fast-paced environment
Genuine interest in HR/ Employee Experience
Benefits
Competitive internship allowance
Internship certificate and end-of-program performance review
Direct mentorship from the EX Specialist and EX Manager
Hands-on participation in real EX projects (Engagement/eNPS surveys, HR dashboards, turnover reduction initiatives, wellbeing programs) - not just administrative work
Opportunity to convert to a full-time role (Employee Experience Specialist) based on strong performance
Participation in team building and internal training activities
Practical exposure to HR Analytics, BI tools, and Digital HR systems