Executive, B2B Operations Full-time 2024

As the Executive, B2B Operations at KKday Vietnam, you will be responsible for:
Accountable for ensuring the daily operational tasks and performance (eg, handling partner's ticket and accommodating internal team requests) are consistently achieved or exceeded and to eliminate backlogs.
Collaborate with functional teams to drive strategic and operational initiatives and implement the best resolution to address partner's issues.
Guide and support partners in extranet utilization.
Assist in the development and enhancement of the extranet to increase operational efficiencies and to leverage partners' experience.
Understand key business processes and performance to increase revenue.
Analyze data and results to identify key operational gaps and opportunities for improvements.
Manage reporting, invoicing, and billing processes. (If required)
We would love to hear from you if:
At least 1 year of working experience in the operational or customer service field would be desirable although fresh graduates are welcome to apply
Strong interpersonal and communication skills
Excellent written and verbal communication skills along with a strong ability to convince
Must be operationally oriented
Ability to work in tight deadlines and under pressure
Willing to work on public holidays, weekends and rotating shift (Only If required)
Please send us your CV via [protected info]. We are looking forward to hearing from you. However, due to a large amount of CV received everyday, we apologize for not replying to those who don't match with the position. Thank you for spending time with us!
APPLY HERE