Mô tả công việc
• Handle end-to-end coordination with shipping lines/carriers for bookings and shipments.
• Generate and manage bookings through manual and online shipping line portals.
• Coordinate with customers and follow up on Shipping Instructions (SI) and VGM submission.
• Handle rate filing with shipping lines and coordinate rate-related matters.
• Monitor booking status, vessel schedules, cut-off times, and shipment milestones.
• Coordinate with internal teams, customers, overseas agents, and shipping lines to ensure smooth shipment execution.
• Prepare and maintain accurate shipping and documentation records.
• Follow up on schedule changes, rollovers, delays, and other operational issues.
• Provide timely updates to customers and resolve day-to-day shipment/documentation issues.
Yêu cầu
• 1-3 years of experience in Customer Service, Documentation, Shipping, or Freight Forwarding is preferred.
• Knowledge of ocean freight/FCL operations and shipping documentation.
• Familiarity with shipping line portals and booking processes is an advantage.
• Good communication and coordination skills.
• English communication skills (written and spoken).
• Good attention to detail and ability to manage multiple shipments simultaneously.
• Proactive, responsible, organized, and able to work under deadlines.
• Fresh graduates with relevant logistics knowledge and a strong willingness to learn are also welcome to apply.
What We Offer
• Competitive salary
• Opportunities for career growth in the logistics industry
• Professional and supportive working environment
• On-the-job training and opportunities to develop shipping & freight forwarding expertise
• Stable, full-time position with long-term development opportunities
Quyền lợi
Thưởng
Performance-based incentives
Nghỉ phép có lương
12 days
Thông tin khác
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Freight Forwarding, Shipping Procedures, Shipment Booking, Documentation, Ocean Freight
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
Nơi làm việc
- District 1, Ho Chi Minh City