Mô tả công việc
• Function as an internal consultant to assist management in the analysis and identification of organizational training issues.
• Conduct needs analysis to determine specialized training needs on property.
• Support Training Manager to design and develop materials for Developmental Training Program.
• Plans, directs, administers and facilitate all training and development efforts throughout the entire property to include orientation, supervisory development, departmental development, skills training.
• Train and build up Training committee.
• Sets up plans and implements activities/curriculum to enhance standardized training programs.
• Assist Training Manager to develop training related policies, systems and procedures including strategies and implementation techniques.
• Assist Training Manager to prepares reports and recommends procedures to enhance the training and development processes.
• Assist Training Manager in providing strategic direction for the department and proactively conveys guidelines for staff that shapes the unparalleled standards expected.
• Monitors and evaluates to the progress and effectiveness of training and development programs and makes recommendations for improvement.
• Design and produce training aids (i.e. case studies, simulations, games, exercises, etc.) and support materials.
• Utilizes guest feedback systems to conduct needs analysis for training programs.
• Handles all tracking and communication of property training and reporting needs.
• Handles the in-house language trainings by planning, designing, implementing and evaluating; emphasis but not limited to English language.
• Ensure sufficient participants in comply with company compulsory trainings within deadline.
• Assigns duties and examines work of team member(s) for exactness, neatness, and conformance to policies and procedures.
• Implement the Annual Performance Review according to the company practice from time to time.
• Keeps Team Leadership informed on a timely basis of any undue variance from expected results.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Other assigned tasks.
Yêu cầu
• Bachelor's degree and a higher education completed required.
• Minimum of two years' experience in a Training position at the international hospitality industry or multinational firms required.
• Strong Team Leadership, management, organization and planning skills.
• Strong analysis, training and development skills such as assessment, design, implementing and evaluation must be.
• Demonstrate the ability to be innovative in adult/organization training and development.
• Knowledgeable and expertise in training methods, learning styles and training format such as workshops, seminars, web-based training...
• Excellent in communication, presentation and training delivery skills in both oral and written.
• Strong and professional knowledge management, project management, facilitation, interpersonal skill.
• Ability to read general business periodicals, professional journals, technical procedures to stay abreast of trends in Training and Development.
• Ability to communicate fluently in the local language and English both verbally and nonverbally.
• Maintain a professional, neat and well-groomed appearance adhering to The Grand Ho Tram property standards.
• Must be able to work self-directed, handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail.
• Excellent guest service skills. Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.
Quyền lợi
Chăm sóc sức khoẻ
Health checkup
Nghỉ phép có lương
Annual Leave
Đào tạo
Training & Development
Xem thêm
Thông tin khác
NGÀY ĐĂNG
28/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Nhân Sự/Tuyển Dụng > Đào Tạo Và Phát Triển
KỸ NĂNG
Communication Skills, Project Management, Technical Training, Training Development, Đào Tạo
LĨNH VỰC
Dịch vụ Y tế/Chăm sóc sức khỏe
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Người Việt Nam
Xem thêm
Thông tin chung
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 28/12/2025