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Mô tả công việc
Provide high-quality service to guests in various F&B outlets, including restaurants, bars, and in-room dining, ensuring guest satisfaction.
Take orders for food and beverages, and provide menu recommendations, answering any questions guests may have.
Ensure prompt and efficient service, maintaining a high level of professionalism at all times.
Set up and prepare dining areas, including arranging tables, chairs, and equipment according to the required standards.
Maintain cleanliness and hygiene in all F&B areas, including tables, utensils, and service stations, adhering to health and safety standards.
Ensure all guest requests are met promptly and efficiently, always striving to exceed guest expectations.
Promote additional sales through up-selling techniques, suggesting additional items to guests.
Work as a team with other departments to ensure smooth operations and a seamless guest experience.
Comply with all local and company regulations, including food safety, alcohol service, and health regulations.
Report any guest concerns or issues to supervisors or management to ensure quick resolution.
Assist with closing duties, including clearing and resetting tables and ensuring the restaurant is prepared for the next shift.
Ensure compliance with IHG service standards and contribute to achieving hotel objectives and guest satisfaction.
Yêu cầu
Experience: Passion for high-quality service and guest satisfaction.
Communication: Good English skills; other languages are a plus.
Flexibility: Willing to work nights, weekends, and holidays.
Teamwork: Ability to work well with others.
Attention to Detail: Focus on cleanliness and quality service.
Compliance: Knowledge of local food safety and alcohol regulations.
Quyền lợi
Competitive salary and Pre-opening service charge
At least 14 annual leave days/year
Monthly Service charge
100 % salary and immediate Social Insurance enjoyment during probationary period
Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy
13th month salary
Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
Enjoys IHG's special offer for internal employee
Thông tin khác
Số lượng
5
Nơi làm việc
Thành Phố Hạ Long - Quảng Ninh
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
13/[protected info]
Thông tin chung
- Ngày hết hạn: 31/03/2025
- Thu nhập: Thỏa thuận