Field Force Training Senior Executive

The Master Trainer (Southern Region) serves as the strategic bridge between the Regional Headquarters (RHQ/Suwon), Savina and the field execution team. The primary objective is to ensure that all product strategies, training agendas, and business priorities are accurately localized and executed with high precision across the Southern region and the nationwide training network to drive sales growth and brand excellence.
1. Strategic Alignment & Localization
• RHQ Liaison: Act as the primary point of contact for RHQ/Suwon to receive strategic directions, product roadmaps, and training guidelines.
• Localization: Translate high-level strategic directives into "down-to-earth," actionable training materials and execution plans tailored to the Vietnamese market (specifically the Southern region).
• Product Launch Management: Lead the training readiness for high-confidentiality product launches (e.g., S26FE, Tab S, A - low, S series, Z series...), ensuring all trainers and promoters are fully equipped and aligned before the official launch.
2. Team Leadership & Quality Control
• People Management: Lead, mentor, and manage a Southern team of 15 training members, ensuring high performance and consistency in training quality.
• Capacity Building: Conduct "Train-the-Trainer" (TTT) sessions to upgrade the skill sets of the training team.
• Performance Monitoring: Establish KPIs for the training team and conduct regular audits to ensure training standards are met at all points of sale.
3. Key Account & Field Execution
• Strategic Partner Management: Work closely with major customers (e.g., TGDD, FRT, CPS, Viettel, HHMB...) in the South to align training agendas with their business goals.
• Field Support: Directly supervise the execution of training programs at key stores to ensure the "Customer Experience" is delivered as designed.
• Feedback Loop: Collect field insights and customer feedback to report back to RHQ/Suwon for product and strategy optimization.