Fitness Instructor

* Role
- The Fitness Instructor plays a vital role in delivering holistic, transformative experiences through customized movement sessions while actively contributing to the seamless operation of the spa, fitness, and reception areas. This role requires a dynamic, guest-centric individual with the adaptability to lead diverse wellness classes and assist in luxury service delivery across departments. In addition to facilitating dynamic wellness classes, the instructor helps optimize spa performance, supports cross-functional operations, and fosters team development and colleague growth.
* Responsibilities
- Uphold luxury-level spa customer service by maintaining professionalism, attentiveness, and positivity with all guests.
- Conduct fitness classes (yoga, Pilates, gym sessions) and personal training to the highest standards across various venues.
- Create attainable goals for employee development and growth, with a focus on promotion from within.
- Create personalized fitness and wellness programs aligned with guest skill levels and goals, supporting the wellness manager's vision.
- Ensure hygiene across all movement areas and guarantee equipment is safe and properly maintained.
- Ensure compliance with industry standards, trends, and legal regulations.
- Monitor and enforce fitness facility rules, policies, and guest safety procedures to uphold operational standards.
- Assist with departmental setup, stock management, product usage reporting, and retail upselling.
- Address complaints professionally, log feedback, and manage operational records, including incident reports and prescriptions.
- Support interdepartmental cooperation during peak times and participate in staff orientation and ongoing in-service training.