Floor Supervisor

1. Floor Management
- Brand's staff management: Train and supervise brand's staffs to follow Lotte Shopping Mall regulation. (staff's appearance, attitude, etc.)
- Control/Supervise goods, product quality, prices, TAG, VM of the brands.
- Check and supervising floor at opening/closing
- Co-operate with related department to ensure that the issues are solved quickly and effectively through continuous communication with customer and tenants.
2. Marketing
- Enhance & evaluate marketing plan with brands to boost revenue
- Support brands to propose promotions to match with seasons, Lotte events (Gala Night, Lotte Private Sale, Anniversary), promotion program via Lotte channels (Facebook, Website, LCD, etc.).
3. Fitting out
- Instruct & support tenants about Lotte construction/fitting out regulation.
- Co-operate with tenants and other departments (Design, Facility team) to complete final drawings on time.
- Confirm the documents related to fitting out (Hand-over/ Acceptance Minutes, Fitting-out completion minutes & fitting-out deposit refund, etc.).
4. Tenant Management
- Sign leasing contract with tenants, negotiate tenant entry & regular merchandising activities
- Discuss on time with tenants to support marketing program, events, staffs, merchandise to ensure professional image, and enhance sales.
5. Sales, Profit and payment management
- Implement confirmed sales, deduction, manual list, modify sales error by sequences on time.
- Supervise sales performance and prepare sales plan with low sale brands.
7. Other tasks
- Conduct market survey and report.
- Other ad-hoc tasks