Food & Beverage Manager

Mô tả công việc Food & Beverage Manager (FBM) is responsible for overseeing the entire operation of restaurant, bar & lounge, banquet and culinary at Press Club to deliver an excellent guest experience while training staff and working within budgeted guidelines. 1. Operation (70%): - Oversee operations of Food and Beverage outlets, double checking daily functions and informing amendment (if any) to related departments; - Cooperate with Executive Chef in the creation of menus, beverage and wine list, while incorporating a menu pricing structure that will support the bottom line goals; - Work closely with Chef and all kitchen personnel. Provides daily communication to ensure consistent kitchen to front of the house operations; - Maintain records of special events, house counts, food covers and daily business volumes; - Implement policies and procedures for the Food & Beverage department including compliance of company standards relating to quality of products and services, subject to DGM/ GM's approval; - Driver to delivery luxury experiences to guests and always maintain exceptional customer services; - Ensure information is communicated effectively among all sections; - Address guest complaints in a timely manner and advise DGM/ GM about appropriate corrective actions taken; - Greet VIP clients and suggest adequate menus & services, ensure their orders are satisfied; - Maintain good relationship with VIP clients and entice them to come to the outlets; Communicate with them directly from times to times and take good care of them; - Incentivize team members to maximize sales and revenue; - Provide ongoing feedback to staff, conduct performance appraisals, and disciplinary action, according to the company policy and procedures.; - Develop on‐going professional development and training programs for food production, service and bar production/service personnel; - Participate in selection procedure; train, coach and develop a successful and enthusiastic team of associates, and motivate staff members to maintain an efficient job performance.; - Handle staff line‐ups prior to all functions; - Conduct weekly F&B meetings to discuss: Financial results, Business plan, Changes in content ofcoperation and New management policies; - Plan and implement procedures for special events and banquet functions. 2. Business Development (20%) - Meet & consult customers of F&B services with Sales Team; - Being the main contact point with partners, suppliers and clients; - Maintaining strong, long‐lasting relationships and expanding networks in F&B industry. 3. Other tasks (10%) - Manage Master Wine List; - Overseeing inventory and stock control monthly; - Develop an operating budget for the department's revenue outlets; after approval, monitor and take corrective action as necessary to assure that budget goals are attained and department profits are maximized; - Increase sales and minimize costs, including food, beverage; - Undertake other tasks as assigned by DGM/ GM; - Taking part in other projects as assigned by the Management Board. Quyền lợi được hưởng - 12 annual leave per year; - Service charge bonus payable on monthly basic; - 100% coverage of social insurances and 24/7 insurance; - Special healthcare & Annual health check-up; - Free duty meal, laundry service and parking; - Annual holiday trip with team; - Bonus based on performance and achievement. Yêu cầu công việc 1. Qualification & Experiences: • College degree is preferred. Bachelor of Science degree in hotel/restaurant management or Tourism & Hospitality is desirable; • Previous Food & Beverage Management or Assistant/ Supervisory experience in fine-dining Restaurant or luxury hotel. • Knowledge of computers (MS Word, Excel); • Good command of the Vietnamese & English language, both written and verbal, due to the constant contact with clients. Fluency in French languages would be beneficial. 2. Personality: • Excellent grooming standards. • Positive and excellent communication skills; • Pleasant and possess strong desire to excel in the service and hospitality tourism industry; • Self-discipline, initiative, leadership ability and outgoing; • Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards; • Problem solving, organizational and training abilities; • Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities; • Experience in Sales, up selling. Yêu cầu hồ sơ Vui lòng gửi CV về phòng Nhân sự qua địa chỉ email: Gửi email Số điện thoại liên hệ: [protected info] - ext: 3042 Chia sẻ Gửi cho bạn bè