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Mô tả công việc
POSITION SUMMARY:
- Assist the Outlet Assistant Manager with the daily operation of the outlet, ensuring maximum guest satisfaction and profit contribution.
RESPONSIBILITY:
- Responsible for coordinating the work of all Food and Beverage Attendants in an efficient manner, whilst maintaining quality and standards.
- Ensure all food and beverage items served to guests are of the highest standard and presentation. Be attentive in checking quality of food and beverage service.
- Assign associates to their stations and inform of any special request such as VIP guest or returning guests.
- Ensure all back of house areas are cleaned and equipment stocked
- Handle customer concerns and complaints with concern and understanding according to Hotel standard.
- Assist the Outlet Assistant Manager with the initial and ongoing on the Job Training to ensure that associates have the necessary skills to perform their job efficiently and effectively.
Yêu cầu
ABILITIES/ KEY COMPETENCIES/ SKILLS:
- Good communication skills, must be able to speak, read, write and understand the primary language (s) used in the work place (English, Chinese & French).
- Problem solving and training abilities.
- Leadership Skills.
- Have good understanding about Chinese & French Food & Beverage.
EDUCATION/ EXPERIENCE/ CERTIFICATES:
- High Diploma or equivalent preferred
- A minimum 2 years experiences in the similar role.
Quyền lợi
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company's performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
Thông tin khác
Địa điểm làm việc
➢ Hà Nội (Hà Nội)
Ngành nghề
Giám Sát Dịch Vụ
Tính chất công việc
Toàn thời gian
Yêu cầu về bằng cấp (tối thiểu)
Cao Đẳng
Yêu cầu kinh nghiệm
Không yêu cầu
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thỏa thuận
