Footwear QC Officer (north)

THE GIG
We have a great career opportunity for an experienced
Footwear Quality Control Officer
working within our quality/sourcing team. As a member of the team you will help to ensure that all Dr. Martens products shipped meet Dr. Martens agreed Quality Standards. You will be working as part of a high-performing team that will develop, communicate and ensure that the factory adheres to all of Dr. Martens quality policies and procedures.
THE STUFF THAT SETS YOU APART
Ensure all established testing procedures are being adhered to before, during and after production
Ensure that the standards and Procedures requested by the Regional Quality Manager have been implemented by the Factory
Ensure that the factory operates in accordance with our agreed standards and procedures, during all production processes
Ensure that all final inspections follow Dr. Martens AQL procedure making sure there is always a gold seal and product specification. Ensure that no product is shipped without the approval of a Dr. Martens Regional Quality Manager
Ensure that regular and accurate reports of the quality status is communicated to line managers
Ensure that the reporting of any failure to meet Dr. Martens standards and procedures is documented and passed onto the quality team within the factory and is promptly reported to the Regional Quality Manager
Ensure that all relationships with factory staff are honest, consistent, and transparent
Assist in the investigation of any customer complaints
YOUR FUNDAMENTAL QUALITIES
At least five years of experience working with Asian footwear / leather goods factories
Technically competent shoemaker with extensive knowledge of footwear constructions materials and all areas of footwear and component manufacture
Experienced in Quality control within the footwear industry
Familiar with AQL standard and good knowledge of safety and regulation
Prior experience of working in a
branded footwear environment
with knowledge of product development, bulk manufacture, quality management procedures
Strong work ethic, detailed oriented and good time management
Product knowledge in leather boots, brown shoes, and/or safety footwear would be an asset
Speaks native Vietnamese, fluent English; and Chinese will be highly preferred
Eligible to work in Vietnam without a work permit
Able to work in Phu Tho or near Hanoi
At Dr. Martens, we live and breathe our 3 core values -they're at the heart of who we are. They never stand-alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs.
BE YOURSELF
.
ACT COURAGEOUSLY
.
SHOW YOU CARE
. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.
Your technical capability will go hand in hand with our DM Way success factors:
Develop
: create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth
Lead
: set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM's future.
Explore
: place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role.
Invent
: champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas.
Connect
: promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth.
Influence
: communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision.
Drive
: cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results.
Organise
: balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team.
Are you ready to fill your boots? Apply now.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.