Fraud Application Monitoring Analyst

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Responsibilities
• Perform accurate and timely review and investigation of suspicious applications referred by different units or flagged by detection monitoring system.
• Provide critical judgement when deciding if an applications is fraudulent or not
• Access agent response and determine if the case merits agent disaffiation or retention.
• Participate in fraud analysis to identify new fraud application trends on formulate mitigants and deterrents.
• Perform outbound calls/sms/letter to applicants as part of investigation process.
• Update fraud database for the fraud demographic detected.
• Monthly review and investigation (if any) if first payment default accounts ..etc followed by fraud sampling/ strategies.
• Update & Maintain negative list/ black list to monitor upcoming applications.
• Other tasks assigned by supervisor.