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Mô tả công việc
Mô tả Công việc
Greet patients in a professional manner at their arrival & on the telephone.
Organizing & scheduling appointments;
Updating & filling out patient's medical file;
Work closely with team members to ensure the arrangement & cleanliness at the lobby & reception area meet the management's standard.
Handles cashier's works when assigned.
Provide support to patients' requests of documents relating to treatment.
Attract potential patients by answering inquiries of services on site, via phone or email.
Process messages from patients to doctor's assistant to doctors;
Conduct follow-up phone calls with new patients & when patients do not follow through with the prescribed treatment plan.
Ability to maintain effective & organized systems to ensure timely patient flow;
Ad-hoc tasks given by immediate supervisor.
Location:
TP HCM:
Phòng khám Quận 5 - TP.HCM Lầu 1, Tản Đà Court, 86 Tản Đà, P. 11
Phòng khám Quận 1 - TP.HCM 99, Nguyễn Du, P. Bến Thành, Q.1
TP. Hà Nội:
Phòng khám Hà Nội Tầng 1 & 2, Toà nhà HDI Tower, 55 Lê Đại Hành, Quận Hai Bà Trưng
Yêu cầu
Yêu Cầu Công Việc
Good customer service with good communication & interpersonal skills;
Good problem solving skills & the ability to handle conflicts;
Must be a team player with positive attitude, showing empathy, proactive, flexible, energetic & adaptive to change;
Able to handle patient's confidential information in a professional manner;
Good command of Vietnamese & English spoken
Other Benefit:
13th salary
Performance bonus
Bao Viet health insurance
Free treatment at ACC for staff only
Quyền lợi
Chế độ bảo hiểm
Chế độ thưởng
Chăm sóc sức khỏe
Tăng lương
Phụ cấp thâm niên
Thông tin chung
- Ngày hết hạn: 14/12/2025
- Thu nhập: Cạnh tranh