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Mô tả công việc
- Be responsible for ensuring a consistently high standard of customer service within Front Office, and also always maximize the room revenue and profit through commercial management.
- Ensure Front Office operates with a sales attitude, and all personnel are aware of sales opportunities with the hotel which will assist with the maximization of revenue.
- Ensure all Front Office team member are fully aware of most current benefits of the hotel programs and offers, in order to promote to the guests.
- Clarify duties and responsibilities of Front Office personnel and ensuring that workflow is in logical order.
- Ensure that all guests experiencing a problem receive an appropriate response, any promised compensation is delivered and all guests receive appropriate follow up in a timely and professional manner.
- Develop departmental training and activities in order to continuously improve subordinate skills and knowledge.
- Conduct regular room and floor inspections to ensure quality standards, complete necessary engineering job order or housekeeping cleaning requests and monitor the results.
- Maintain excellent communication within the department and among the other departments.
Yêu cầu
- POSITIVE ATTITUDE
- TEAM SPIRIT
- Bachelor degree in Hotel Management, or related fields. Female is preferred
- At least 3 year experience in Front Office management in international hotels.
- Hotel pre-opening experience is a plus.
- Strong in driving results and problem solving skills.
- Strong in inter-personality skill and outgoing, friendly.
- High sense of responsibility and integrity.
- Excellent oral and written English communication.
Quyền lợi
1. Salary and Allowances
Full Salary & monthly Service Charge in probation period.
Meal allowance in probationary period.
Support to relocation allowance by ranks.
Home Visit allowance
2. Benefits
Supported housing staff with full amenities and entertainment area.
Support shuttle bus to Hotel.
Support for 2 meals during the work shift.
Uniforms are provided according to Hotel standards.
International working environment, join courses of Hotel Standard
3. Insurance policy
Insurance according to the provisions of Labor law
Healthcare insurance
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Côn Đảo - Bà Rịa - Vũng Tàu
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Lễ tân/ Thu ngân/ Đặt phòng/ Tổng đài/ BC
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
24/11/2021 17:21
Thông tin chung
- Ngày hết hạn: 25/12/2021
- Thu nhập: Thỏa thuận
