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Mô tả công việc
Coordinate with Housekeeping and Engineering to ensure villa readiness for arrivals.
Support Hosts in handling guest requests, complaints, and inquiries to ensure satisfaction.
Ensure all operational areas (Welcome Sala, vehicles, reception desk) are ready daily with sufficient supplies.
Update Airport Representatives on pickups and guest info; inform GEMs and Receptionists of VIPs and special events.
Promote upselling techniques and ensure team knowledge of resort services, promotions, and packages.
Monitor billing issues, bookings, and transactions with accuracy and transparency.
Conduct short trainings and SOP reviews for the Front Office team.
Assist with admin tasks: scheduling, payroll, and
purchasing.
Maintain hygiene standards and support GEM duties when needed.
Provide leadership, coaching, and support to Hosts and ensure smooth team operations.
Yêu cầu
High school diploma required; hospitality degree preferred.
Proficient in Opera PMS and POS systems.
Solid knowledge of Front Office procedures.
Strong English communication skills, both written and spoken.
Capable of training and supervising team members; effective communicator with guests and management.
Eager to learn, hardworking, and adaptable under pressure.
Flexible with working hours, including overtime when necessary.
Quyền lợi
100% salary in 2-month probation
Social Insurance on 100% salary
Annual Home leave ticket support
Accommodation provided
Uniforms and Laundry Service provided
Relocation allowance to all positions provided
24/7 personal accident enrolled from starting date
Duty Meals and Transportation provided
2,400,000 VND monthly allowance
Worldwide learning & Career Development with Six Senses & IHG
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Côn Đảo - Bà Rịa - Vũng Tàu
Giờ làm việc
Ca đêm
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
24/10/2025 08:34
Thông tin chung
- Ngày hết hạn: 27/11/2025
- Thu nhập: Thỏa thuận
Nơi làm việc
- Nơi làm việc
- Huyện Côn Đảo - Bà Rịa - Vũng Tàu
