General Clerk (Operations Support)

Job Summary
This role supports daily factory operations across accounting, shipping/logistics, human resources, administration, procurement, and production record-keeping. The ideal candidate does not need to be expert in all areas, but must be willing to learn and handle basic tasks in most, with deeper responsibility in their strongest area(s).
Key Responsibilities
1. Accounting Support
- Prepare and issue invoices to our Singapore and Hong Kong companies
- Track accounts receivable, account payable under supervision
- Manage petty cash and expense reports
- Input daily transactions into accounting software (e.g., MISA, FAST)
- Assist with monthly reconciliation
2. General Administration
- Answer phone calls, emails, receive visitors
- Order and manage office and production supplies
- Manage factory floor supplies (gloves, cleaning materials, safety gear)
- Organize filing system (physical and electronic)
- Support factory manager with daily correspondence
3. Human Resources Support
- Maintain employee files, labor contracts, and timesheets
- Register and update social insurance, health insurance, unemployment insurance
- Assist with recruitment posting, interview scheduling, onboarding
- Track attendance and leave
- Prepare basic payroll data (Dorothy to decide this function should be under Accounting or HR)
4. Shipping & Logistics (Import & Export)
- Prepare full set of export documents: commercial invoice, packing list, bill of lading, C/O, customs declaration
- Coordinate with freight forwarders and customs brokers for all incoming material shipments and outgoing export shipments
- Track shipment schedules
- Maintain export records for government reporting