Giám sát đặt phòng

To assist Management in increasing the Hotel's profitability.
To supervise staff within the section.
To assist guest and ensure their stays at the hotel are comfortable and an experience to remember.
Having a positive attitude towards work, be self-disciplined and self-motivated, set a good working example for all subordinates.
Responsible for the daily organization of section.
Contribute to overall operational efficiency by performing relevant duties as assigned.
Use your supervision skills effectively to encourage and motivate staff.
Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved though guest recognition and prompt cordial attention.
Establish good public relations with all guests.
Provide guests with the most accurate and up to date information at all times.