Giám Sát Lễ Tân - Front Office SupervisorKhách Sạn Capri
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Hành chính - Văn phòng, Khách sạn - Nhà hàng, Quản lý điều hành, Giao Dịch Khách Hàng, Lễ Tân, Dịch vụ
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 02/07/2024
Hạn nộp: 03/08/2024
Mô tả công việc
MAIN RESPONSIBILITIES
• Ensure professionalism and accuracy with information and billing during guests' arrival and departure.
• Achieve an accurate and logical work sequence.
• Follow procedures for cash and security at Front Desk.
• Ensure reservations have correct tariffs and up-selling techniques.
• Ensure messages are accurate and passed on promptly.
• Provide business corner services as required, with correct charges posted to guests.
• Positively respond to all queries (both internal and external), redirect to departments as required.
• Maintain a positive selling approach to optimize yield in both occupancy and rates.
• Contribute to cost control through energy conservation, correct storage of all materials, and use of equipment per operating standards and manufacturers' specifications.
OTHER
• Take responsibility to ensure all required tasks are completed accurately and within given time frames.
• Attend training programs and meetings as directed to constantly improve skills and knowledge.
• Abide by Accor policy on EEO and Harassment in the workplace.
• Follow the expectations and guidelines outlined in the Accor Employee Handbook and the Hotel Staff Handbook.
• Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
• Any other reasonable request as required by your supervisor or Hotel Management
• Ensure professionalism and accuracy with information and billing during guests' arrival and departure.
• Achieve an accurate and logical work sequence.
• Follow procedures for cash and security at Front Desk.
• Ensure reservations have correct tariffs and up-selling techniques.
• Ensure messages are accurate and passed on promptly.
• Provide business corner services as required, with correct charges posted to guests.
• Positively respond to all queries (both internal and external), redirect to departments as required.
• Maintain a positive selling approach to optimize yield in both occupancy and rates.
• Contribute to cost control through energy conservation, correct storage of all materials, and use of equipment per operating standards and manufacturers' specifications.
OTHER
• Take responsibility to ensure all required tasks are completed accurately and within given time frames.
• Attend training programs and meetings as directed to constantly improve skills and knowledge.
• Abide by Accor policy on EEO and Harassment in the workplace.
• Follow the expectations and guidelines outlined in the Accor Employee Handbook and the Hotel Staff Handbook.
• Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
• Any other reasonable request as required by your supervisor or Hotel Management
Yêu cầu công việc
Diploma in Tourism/ Hospitality Management or related major.
Minimum 2 year of relevant experience.
Ability to use Opera system will be an advantage.
Excellent reading, writing and oral proficiency in English language.
Proficient in MS Excel, Word, & PowerPoint.
Minimum 2 year of relevant experience.
Ability to use Opera system will be an advantage.
Excellent reading, writing and oral proficiency in English language.
Proficient in MS Excel, Word, & PowerPoint.
Quyền lợi được hưởng
- Basic salary + Service Charge + Allowance
- Social insurance: Full basic salary (also in probation time)
- Health Insurance: Bao Viet + PTI
- Meal Allowance + Uniform + Free parking
- Bonus: Birthday; Holidays; 13++
- Social insurance: Full basic salary (also in probation time)
- Health Insurance: Bao Viet + PTI
- Meal Allowance + Uniform + Free parking
- Bonus: Birthday; Holidays; 13++
Nộp hồ sơ liên hệ
Khách Sạn Capri
Giới thiệu công ty
Khách Sạn Capri việc làm
Số 2, Đường C, Phường Tân Phú, Quận 7, TP.HCM
Quy mô: Từ 26 - 100 nhân viên
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Vị trí Giám Sát Lễ Tân - Front Office Supervisor do công ty Khách Sạn Capri tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Giám Sát Lễ Tân - Front Office Supervisor hoặc công ty Khách Sạn Capri ở các link phía trên
Giới thiệu công ty
Khách Sạn Capri việc làm
Số 2, Đường C, Phường Tân Phú, Quận 7, TP.HCM
Quy mô: Từ 26 - 100 nhân viên