Giám Sát Nhà Hàng - Restaurant SupervisorNhà hàng Vintage Emporium
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Thư ký - Trợ lý, Khách sạn - Nhà hàng, Bộ Phận Hỗ trợ, Nhà hàng khách sạn / Du lịch
Thu nhập: 8 - 12 triệu VNĐ
Hình thức: Toàn thời gian
Ngày đăng: 08/07/2024
Hạn nộp: 09/08/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
* Customer Service:
- Ensures that all team members deliver a high level of guest service at all times.
- Handles all customer issues and queries in a polite and efficient manner, ensuring problems are resolved properly and within reasonable time frames.
- Works with the Outlet manager and assistant manager to train team members in guest service skills.
- Reports customer issues.
- Maintains relationships with regular guests and acts as the face of the restaurant using an engaging manner.
- Holds regular communication meetings and daily briefings
- Ensures daily smooth restaurant operation
- Uses checklists in place throughout the restaurant for opening closing and other processes in all sections, service team, bar team, cleaning team.
- Ensures that all team members are informed and knowledgeable of all promotions in the restaurant.
- Works closely with the Outlet manager and assistant manager to ensure a friendly and professional working culture and environment for all team members.
- Ensure the restaurant is clean and well maintained at all time.
- Ensures that all team members are fully up to date with the product knowledge and the restaurant food and beverage menu/ offerings.
* Financial responsibilities:
- Ensures that cash and credit cards are handled correctly and a method is in place to double check daily revenues
- Assists in the inventory management and ongoing maintenance of equipment and other assets.
* Events Management:
- Takes enquiries for events for parties such as birthdays, weddings, corporate events, dinner parties and other events.
- Conducts pre-event briefings with team to ensure successful execution.
- Ensures that all team members deliver a high level of guest service at all times.
- Handles all customer issues and queries in a polite and efficient manner, ensuring problems are resolved properly and within reasonable time frames.
- Works with the Outlet manager and assistant manager to train team members in guest service skills.
- Reports customer issues.
- Maintains relationships with regular guests and acts as the face of the restaurant using an engaging manner.
- Holds regular communication meetings and daily briefings
- Ensures daily smooth restaurant operation
- Uses checklists in place throughout the restaurant for opening closing and other processes in all sections, service team, bar team, cleaning team.
- Ensures that all team members are informed and knowledgeable of all promotions in the restaurant.
- Works closely with the Outlet manager and assistant manager to ensure a friendly and professional working culture and environment for all team members.
- Ensure the restaurant is clean and well maintained at all time.
- Ensures that all team members are fully up to date with the product knowledge and the restaurant food and beverage menu/ offerings.
* Financial responsibilities:
- Ensures that cash and credit cards are handled correctly and a method is in place to double check daily revenues
- Assists in the inventory management and ongoing maintenance of equipment and other assets.
* Events Management:
- Takes enquiries for events for parties such as birthdays, weddings, corporate events, dinner parties and other events.
- Conducts pre-event briefings with team to ensure successful execution.
Yêu cầu công việc
* Qualification:
- Diploma/ Degree in Hospitality specializing in Food and Beverage or Restaurant Management given preference
* Work Experience:
- 1 years prior experience is similar role/capacity at luxury hotels/resorts/restaurants
- Working knowledge of POS systems (e.g. MICROS)
- Diploma/ Degree in Hospitality specializing in Food and Beverage or Restaurant Management given preference
* Work Experience:
- 1 years prior experience is similar role/capacity at luxury hotels/resorts/restaurants
- Working knowledge of POS systems (e.g. MICROS)
Quyền lợi được hưởng
- Competitive salary.
- Service charge
- Meal allowance at the restaurant.
- Social Insurance, Health Insurance as Labor Law legislation.
- 12 annual leave per year.
- Service charge
- Meal allowance at the restaurant.
- Social Insurance, Health Insurance as Labor Law legislation.
- 12 annual leave per year.
Giới thiệu công ty
Nhà hàng Vintage Emporium việc làm
Số 1, Đường Số 39, Phường Thảo Điền, Quận 2, Hồ Chí Minh
Quy mô: Từ 26 - 100 nhân viên
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Vị trí Giám Sát Nhà Hàng - Restaurant Supervisor do công ty Nhà hàng Vintage Emporium tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương 8 - 12 triệu VNĐ, tìm thêm việc làm về Giám Sát Nhà Hàng - Restaurant Supervisor hoặc công ty Nhà hàng Vintage Emporium ở các link phía trên
Giới thiệu công ty
Nhà hàng Vintage Emporium việc làm
Số 1, Đường Số 39, Phường Thảo Điền, Quận 2, Hồ Chí Minh
Quy mô: Từ 26 - 100 nhân viên