Be responsible for Operation Optimization in the matter of Cost Optimization and Service Quality Improvement
Prepare a yearly plan for regional level to ensure optimal operation at best cost and SLA.
Initiate and follow up projects to improve Linehaul operation.
Review and monitor BAU/Spike-day plan for number of trucks.
Ensure implementation of plan to ensure quality (timing, missing, lost) and quantity (number of trucks)
In collaboration with other functions, address urgent cases (e.g., emergent request of extra truck/replacement, overloaded stations, heavy traffic, etc.)
Ensure
continuous improvement of performance (on-time and fulfilment) and operation efficiency (SOPs)
Deeply investigate and understand root cause of failures in Operation (e.g., late, driver's fighting, fraud, etc.)
Build up good relationships with on-site teams (SOC, FMLM) and drivers.
Ensure driver's compliance with internal and external regulation/SOP (e.g., no tolerance of alcohol, drugs, etc.)
Actively contribute/ input detailed understandings from the ground (operation, driver, etc.) to support high levels of operation optimization.
Work on shift-base: On-site 30% and monitoring through system 70%.
College, bachelor's degree or equivalent; Degree in logistics,
supply chain, transportation, facility management will be an advantage.
Minimum three year experience as a Linehaul
CoordinatorGood analytical mindset and excellent problem-solving skill
Good task management and team collaboration
Experienced in truck monitoring GPS/Tools
Fairly good Excel/Reporting and Analytical tools
Good English reading skill
Experienced in team management.
Experience in SOP Design/Optimization is a big plus.
