Guest Service Supervisor ( Male)

The Ascott Limited Company

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 31/12/2021

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

Organize and manage the reception counter with tact and diplomacy.
Check on appearance, discipline and efficiency of Guest Service: Guest Service officers, club house attendants, and drivers
Responsible for the daily operations at the reception counter.
Prompt and courteous service at all times.
Communicate with other sections of the Guest Service and other departments in the company to have business runs smoothly
Supervise and co-ordinate all activities at the reception counter.
Ensure security measures are taken in the handing of key-cards and guest information in the computer system
Checking of registration cards and control.
Handling of Cash Advance or cash received upon check-out.
To keep strict control on the operations of the computer systems and peripherals.
To improve on guest service standards through on going communication from the guests to employees, to managers.
Responsible for the equipment and tidiness at the Counter
Responsible for maintaining a complete and up-to-date reservations filling system
Training staff on the specific areas that need to be improved
To perform any other duties as required by the GS Manager or the Management.
The employee must be in line with ISO 14000.
The employee also follow the Ascott Management: EHS (Environment - Health - Safety) Roles & Responsibilities

Yêu cầu

College degree
At least 3 year relevant experience in the hospitality industry.
Must be PC knowledgeable
Possess good public relations and presentation skills
Customer oriented attitude and pleasant disposition is essential
Good English communication skills (written and verbal)

Quyền lợi

A meal in working shift
Monthly service charge
Professional training and personnel activities organized periodically
Salary review
13th month for 1- year commitment (basic salary)
Full insurance regime under current labor law, plus International health-care insurance, 24/24 accident insurance covered 100% by the company

Thông tin chung

Ngày hết hạn: 31/12/2021
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

The Ascott Limited is a member of CapitaLand. It is the largest global serviced residence owner-operator in Asia Pacific, Europe and the Gulf region, managing the Ascott, Citadines and Somerset brands in over 70 cities across more than 20 countries.

Quy mô công ty

Từ 101 - 500 nhân viên

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