[ Hải Phòng] Customer Service (Toys/Furniture Testing) (Chinese Fluent)

- Receive sample, check TRF & sample size
- Register job no. (VNHL & BOSS no.), prepare SO and send SO, PI to client.
- Clarify unclear information of KAM program.
- Check client payment status (contract or in advance) and follow debt.
- Handle client queries (collect info from related team).
- Handle revised report as client request.
- Handle internal query on order status.
- Monthly/ Weekly summary for account handling
- Other assignments upon getting request.