[Hanoi] Officer - IT Infrastructure

Job description:
1. IT Operation
Install, configure, add or upgrade and maintain computers, file servers, ethernet networks, network cabling, and other related equipment, devices, and systems
Plan periodic maintenance, repair, upgrade and recommend purchases of computers, peripheral equipment, network hardware and software
Coordinate with GIT (group IT) to centralize the IT infrastructure
Manage and resolve ticket service requests
System administration (Manage servers and user accounts, handle backups and system updates
Monitor real-time monitoring dashboards and alerts to identify and analyze IT operational issues
2. IT Compliance & Document Management
Coordinate with Internal Audit, and regulators to ensure readiness, evidence quality, and effective response to findings.
Support the development, maintenance, and communication of IT policies, procedures, and governance guidelines.
Handle additional administrative and documentation tasks for the department as assigned
3. Other M&E tasks
Basic installation of conduits and cable trays (Trunking & Conduit), Cable pulling and connection (Cabling & Termination), Installation of peripheral equipment (AV & Hardware Installation)
Qualification & Experiences:
Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline
3 - 5 years of experience in IT infrastructure, system administration, or a similar role
Willing to work with documentation
Proficiency with Google WS and AI platforms
Capable in communicate effectively in English
Strong analytical and problem-solving skills, with the ability to process complex information quickly.
Working location: Yen So Park, Hanoi.
Working time: Monday to Friday, 8:30 - 17:30.
What you will receive:
Work for a company recognized as "Best Company to Work for in Asia" for five consecutive years.
Year-end bonus.
Annual health check-up.
Health insurance coverage for employees.
Flexi-wellness program.
Budget allocation for external training and development.
Access to professional training and development programs at our Malaysia headquarters.