[HCM] Account Manager - Nhân viên Kinh doanh (Thermal/Barcode Industry)

Channel Overview:
Sales Channels: End-user channel (preferred) and dealer channel
Products: All Ricoh thermal products and services/solutions
Purpose: Take responsibility for assigned channels - acquiring new customers, nurturing existing accounts, and expanding in-store share to achieve assigned sales targets.
Duties and Responsibilities:
1. Follow up Sales Target through Sales Cycle
• Generate leads, arrange meetings, follow up with assigned leads (if any).
Develop quotes/proposals, prepare samples, collaborate with customer service team for other customer requirements.
Negotiate contracts, collect info, process POs, collaborate with cross-functional team for next process.
Monthly visits for customer updates.
Cross-sell planning, propose rebate programs, and conduct customers training if needed.
2. Reporting & Internal Coordination
• Update all reports for weekly meetings (Prospects, Projects, Planning, Meeting Requests).
KPI tracking, update, and reporting.
Prepare and update Business Plan (BP) regularly.
Submit direct reports after any customer meetings.
Prepare monthly and weekly forecast based on prospect pipeline by item.
Join PSI meetings and all weekly Sales meetings.
Perform other daily assigned tasks.
3. Products & solutions Knowledge Development
• Design and collect Sample Books for TTR and DT products.
Self-learn to better support and advise customers on TTR, DT, industry trends, and related products.
Requirements
• Bachelor's degree in Business Administration, Marketing, Economics, or related fields.
Minimum 3 - 5 years' experience in B2B Sales (experience in printing, consumables, or industrial media solution/thermal products is a plus).
Efficient English communication (reading, writing, listening, speaking).
Computer literacy in MS Office Suite.
Strong negotiation, communication, and customer relationship management skills.
Goal-oriented, self-motivated, and able to work independently under pressure.
Willingness to travel for customer visits.
Benefits
• Work in an international, dynamic, and friendly environment
Attractive salary and allowance package
Insurance as per Vietnam's labor code & extra accident/medical insurance
13th-month salary and annual salary review
Benefit in kind, company trip
Opportunity to learn and improve skills with international standards
Opportunity for promotion