[HCM] Công Ty Phát Triển Ứng Dụng Giao Hàng Lalamove Vietnam Tuyển Dụng Driver Operations Associate, Verification Part-Time 2024

What you'll do/ Mô tả công việc
Accounts for approximately 70% of total dutieGuide drivers through operational procedures via phone calls, fostering a smooth transition.
Accounts for approximately 20% of total dutieEnsure driver information and registered accounts match system records, upholding relevant processes, policies, and legal regulations.
Accounts for approximately 10% of total dutieTrack and monitor analysis of metrics to effectively identify and resolve operational issues, driving continuous improvement.
Identify opportunities and implement process improvements to help streamline daily operational tasks.
Track and monitor analysis of metrics to effectively identify and resolve operational issues, driving continuous improvement.
Special/ad-hoc projects are assigned by Line Manager/ Department Manager.
Work location: 10 Pho Quang, Tan Binh District
Work time: Monday to Friday (9:00 AM to 1:00 PM and 2:00 PM to 6:00 PM), and Saturday (9:00 AM to 1:00 PM).
What we seek/ Vị trí này tìm kiếm:
An outgoing and open-minded personality that can interact and influence people with different profiles (age, nationality, experience, background);
An ambitious individual who has a go getter attitude to bring solutions and ideas to our daily operations needs;
Strong sense of prioritization, and structured mindset to cover multiple things at the same time, without compromising on quality;
Autonomous and adaptable attitude to cope with an ever-changing working environment.
What you'll need/ Yêu cầu ứng viên
Education: Bachelor's degree or college experience preferred.
Experience: Minimum 1 year of experience in operations background/customer service;
Skills:
Good MS Office skills, especially Excel is ideal;
Strong communication skills with proficiency in written and spoken Vietnamese;
Outgoing, collaborative, responsible, and well-organized individuals are preferred.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: [protected info]
Dành cho các ứng viên - Lalamove tôn trọng đến sự riêng tư và cam kết sẽ bảo mật thông tin cá nhân của bạn. Bản thông báo này sẽ thông tin đến bạn cách thức mà chúng tôi sẽ sử dụng thông tin cá nhân của bạn, giải thích về quyền riêng tư của bạn và sự bảo trợ từ pháp luật khi bạn ứng tuyển cho chúng tôi. Vui lòng dành thời gian để đọc và hiểu rõ Bản thông báo này. Thông báo về Bảo mật ứng viên: [protected info]
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