Công Ty Thương Mại Điện Tử ALIBABA Tuyển Dụng Nhân VIên Selller Operations - Account Management Full-time 2025

Position: Seller Operations - Account Management (Chinese Speaking)
Working Location:
6th Floor, Moc Gia Building, 123 Cong Hoa, Ward 12, Tan Binh District, Ho Chi Minh City
10th Floor, Becamex Tower, 230 Binh Duong Boulevard, Phu Ho Ward, Thu Dau Mot City, Binh Duong
9th Floor, TTC Plaza, 53-55 Vo Thi Sau, Quyet Thang Ward, Dong Nai
Responsibility:
1. Learn insights of customer's growth life-cycle to improve customers platform performance.
2. Offering data preparation for 1v1 consultation to figure out the pain points of customers and improve the total renew rate in Vietnam.
3. Support to organize the offline Bootcamp training and events to guarantee the first year customer training penetration rate.
4. Analysis the data to get insights from customers performance and industry opportunities in Vietnam.
5. Support Seller Ops Team's Offline Activities to cultivate mindset - skills set - tools set for Vietnamese enterprises on developing their global business through [protected info] & equips them with cross-border exporting knowledge (especially Verified Suppliers).
6. Translate and consolidate learning/training materials. Present projects and skills needed for Vietnam market.
Qualification:
1. Knowledge in Ecommerce field.
2. Hard working, quick learner, goal oriented, eager to take challenges.
3. Data sensitive and Excel familiar.
4. Fluent English (preferred), proficiency in Mandarin (compulsory).
5. Excellent written, oral communication and presentation skills - the ability to express thoughts logically and succinctly. Effective listening skills, highly consultative and solutions oriented.
Benefit:
✓ Attractive allowance.
✓ Clear career path and diversity opportunity to grow within the organization.
✓ Training and coaching are fully equipped for all employees.
How to Apply:
Send your resume via email address: [protected info]