[HCM] Middle/Senior Scrum Master

- Responsible for promoting and supporting Scrum by helping everyone understand Scrum theory, practices, principles, and values.- Ensure that the Scrum process works well and properly.- Coach the team on how to use Scrum practices and values to delight customers.- Work closely with the developers and Product Owner to ensure an Agile culture is established in your team.- Coach the scrum team in self-organization.- Identify gaps in the Agile process or skills to improve on, to make the team work better.- Collaborate closely with the Product Owner to manage the product backlog.- Facilitate scrum events and other meetings as needed, e.g. product backlog refinement, sprint planning, daily scrum, sprint review, sprint retrospective.- Facilitate getting the work done without coercion, assigning, or dictating the work.- Facilitate discussion, decision-making, and conflict resolution.- Remove impediments or guide the team to remove impediments.- Provide all support to the team using a servant leadership style whenever possible.- Help the scrum team achieve higher levels of scrum maturity.- Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged.- Help build a productive environment where team members 'own' the product and enjoy working on it.- ​​Helping the Scrum team achieve the Sprint Goal for every sprint.- Helping the Scrum team deliver the Increment with the Definition of Done- Motivate/ encourage the scrum team to improve continuously.- Pay attention to the motivation of team members every day and improve their motivation if there are any low-motivated members.- Work with other Scrum Masters to increase the effectiveness of applying Scrum in the Organization.