[HCM] Nền Tảng Thương Mại Điện Tử TIKI Tuyển Dụng Thực Tập Sinh IT Support Full-time 2026

COMPANY INTRODUCTION
Địa điểm: Hồ Chí Minh - Loại hình công ty: Công ty Việt Nam - Lĩnh vực kinh doanh: E-commerce, Thương Mại Điện Tử, Bán Hàng Online - Quy mô công ty: Vừa (50 - 249 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
From what started 10 years ago as a one-man dream to venture into the unexplored land of e-commerce in Vietnam, [protected info] today is considered among the top B2C e-commerce players in Vietnam. From a small online bookstore, Tiki is expanding intensively to other categories. We are the first in the country to offer 2-hour delivery. Tiki has the highest NPS score amongst all e-commerce platforms in Vietnam. Customer trust and satisfaction are at the heart of everything we do. Harmony and learning is the core foundation of our culture.
Thực Tập Sinh IT Support
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian; Thực tập - Chuyên môn: Lập trình - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 4 Triệu - Dưới 8 Triệu VNĐ / Tháng
JOB DESCRIPTION
Assist with installing and configuring Windows/macOS
operating systems and work-related software.
Manage user accounts, access permissions, password resets,
and security support (AD, Azure AD, MFA).
Support device management, software deployment, and security
policy implementation via Microsoft Intune.
Troubleshoot hardware, software, network, and internal Wi-Fi
issues.
Manage access permissions for File Server, NAS, and internal
business systems (ERP, Seller Center).
Receive, track, and handle IT support tickets in accordance
with SLA.
Prepare user guides and support documentation, and assist in
providing basic IT training to internal users.
Coordinate with relevant departments on IT account and
device management, as well as troubleshooting.
TOOLS & TECHNOLOGIES
Microsoft Intune / Endpoint Manager
Active Directory (AD), Azure AD
Microsoft Defender for Endpoint
NAS, Aruba Controller, ClearPass
Office 365 / Microsoft 365 Admin Center
Adobe Creative Cloud
AnyDesk, UltraViewer
ServiceDesk Plus, Jira
REQUIREMENTS
Available for a full-time internship for 6 months.
College degree (Good classification or above) in Information
Technology, Electronics & Telecommunications, or related fields.
English proficiency equivalent to TOEIC 450 or above.
Good understanding of IT systems and related processes.
Good teamwork, communication, and user support skills.
Honest, hardworking, and agile.
BENEFITS
Work Environment: Work in a dynamic, professional, and people-focused environment.
Allowance
Working time: 9AM-6PM Monday-Friday
Address: 208 Co Bac, Cau Ong Lanh Ward, HCMC
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 30/11/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
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