[HCM] Tập Đoàn Dịch Vụ Bất Động Sản Savills Vietnam Tuyển Dụng Nhân Viên Chăm Sóc Khách Hàng Full-time 2026

COMPANY INTRODUCTION
Địa điểm: Hồ Chí Minh - Loại hình công ty: Công ty nước ngoài - Lĩnh vực kinh doanh: Bất động sản - Quy mô công ty: Lớn (>= 250 người có BHXH) - Website: [protected info]
About Savills
Founded in the UK in 1855, Savills is a global real estate services provider with over 600 offices worldwide, offering a wide range of services such as property management, consultancy, agency, valuation, investment, and research. Savills Vietnam was established from 1995 with two main offices in Ho Chi Minh City and Ha Noi. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.
Customer Service Officer (6-Month contract)
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng
JOB DESCRIPTION
Operations
Receive and transfer incoming phone calls to the appropriate individuals or departments.
Provide general information about the building/project to tenants and visitors.
Receive, record, and follow up on tenant requests and complaints until resolution.
Coordinate with Accounting, Engineering, Housekeeping, and Security teams to ensure smooth daily operations.
Maintain and organize customer records and departmental documents.
Ensure the reception and front office area is clean, organized, and presentable.
Verify and process tenant registrations for property movement and fit-out/construction works.
Monitor and follow up on tenants' maintenance and repair requests.
Perform cashier duties when required.
Complete daily front office checklists and operational logs.
Support daily operational activities and events.
Perform other duties assigned by the Line Manager.
Reporting
Prepare periodic and ad hoc reports as required by the Property Management team.
Maintain and update tenant information and documentation.
Control visitor access, issue security and contractor passes, and maintain daily visitor records.
Immediately report any abnormal situations, risks, or fire and safety hazards to the Line Manager or Engineering team

REQUIREMENTS
High school diploma or above.
Minimum 0.5 - 1 year of experience in Customer Service, Reception, Hospitality, or a related field.
Good command of English.
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Strong communication, interpersonal, negotiation, and problem-solving skills with a customer-oriented mindset.
Professional, courteous, well-groomed, responsible, proactive, flexible.
Adaptable with the ability to work effectively under pressure and maintain high service standards.
BENEFITS
Đóng đầy đủ BHXH, BHYT, BHTN theo lương Gross
Khám sức khỏe định kỳ hằng năm
Quà tặng vào các dịp đặc biệt: sinh nhật, Tết, Trung Thu,...
Du lịch, dã ngoại cùng Công ty
Cấp phát đồng phục, gửi xe miễn phí
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 25/8/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
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