Head of Center, SME Banking

Mô tả Công việc
Main duties:
- Work with the Regional Director to provide insights on the business potential of the Center to develop annual targets/budgets for the center.
- Collaborate to allocate targets/KPIs to employees.
- Develop and implement strategies to meet and exceed branch KPIs, including revenue growth, loan portfolio management, and profit targets
- Oversee the implementation of business activities to meet or exceed annual KPIs, including revenue, loan disbursement, portfolio quality, and profit targets
- Plan and implement MSME customer acquisition programs for the center.
- Lead initiatives to acquire new SME clients and expand business with existing clients, focusing on sustainable growth and profitability.
- Responsible for the center's sales activities, including driving revenue, pre-tax profits, and improving overall cost efficiency in providing services to customers.
- Responsible for the quality of credit proposals and the quality of the loan portfolio (NPL).
- Work with the marketing team to design and execute local campaigns to promote microfinance products and services.
- Manage and optimize day-to-day operations of the Center, ensuring operational efficiency and high-quality service delivery to clients.
- Review and analyze branch financial performance and provide regular reports to senior management.
- Directly train, coach, and provide career development guidance to Center staff.
- Foster a professional and friendly working environment.