- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Cạnh tranh
Loại hình: Toàn thời gian
Kinh nghiệm: 5 - 10 năm
Mô tả công việc
Mô tả Công việc
1. Strategically plan and manage Commercial team, OPS team, logistics, warehouse, transportation and customer service (nationwide) team, design strategy and set or get goals for rowth aligned ITL strategy
2. Ensure effective management and takes responsibility for P&L, cost and revenue management and controls/supervises consolidated budget.
Maintain budgets and optimize expenses
3. Assign staff to liaise and negotiate with clients, suppliers and transport companies (outsourcing)
4. Standardize, then upgrade level services of CL operation of Group (ITL, other subsidiaries ...) such as
Build up & deploy WMS to manage data & operations
Optimize and coordinate the full process of warehouse and transportation. Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
Oversee receiving, warehousing, distribution and maintenance operations
Arrange and plan out the warehouse, catalog goods, plan routes, and process shipments.
Setup layout and ensure efficient space utilization
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors
Meet cost, productivity, accuracy and timeliness targets (OTIF)
Maintain metrics and analyze data to assess performance and implement improvements
Comply with laws, regulations. Set internal policies and processes. Continuously look for improvements to operations
Maintain standards of health and safety, hygiene and security
5. Interaction with many BU, Dept to serve customers well
Working tightly Commercial Team (ITL Corporation) at any bidding or big projects
Connecting proactively with various departments (other Products) to achieve KPIs effectively and manage customers expectations (support team: FA, HR, SHE, Compliance...)
6. Direct the employee assessment process
Plan, assign tasks appropriately and appraise results
Recruit, select, orient, coach and motivate employees
Build up strong team by training, coaching (expertise & mindset)
Nurturing IPDP team, MT team for successors.
Rotation & development staff among all locations of WH, DC...
7. Be in charge of new project with new customers. Maximizing the whole WH, DC...nationwide for the best results (manpower, resources...utilizing).
8. Make a relationship with Investors, partners, Governments, Outsourcing...when needed.
9. Receive feedback and monitor the quality of services provided
Ensures prompt and efficient service at all times
Ensures that the team maintain a high level of personal presentation, wearing correct uniform and offering a professional, courteous and friendly service.
10. Attends to customer complaints promptly with professionalism, empathy, providing feedback and initiating corrective action where required
Monitors overall customer satisfaction following up satisfaction survey results, comment cards, emails, letters and phone calls
11. Complaint from Customers: keep track on number of complaints, customer always rights target, satisfaction all kinds of clients, surveying program to client
1. Strategically plan and manage Commercial team, OPS team, logistics, warehouse, transportation and customer service (nationwide) team, design strategy and set or get goals for rowth aligned ITL strategy
2. Ensure effective management and takes responsibility for P&L, cost and revenue management and controls/supervises consolidated budget.
Maintain budgets and optimize expenses
3. Assign staff to liaise and negotiate with clients, suppliers and transport companies (outsourcing)
4. Standardize, then upgrade level services of CL operation of Group (ITL, other subsidiaries ...) such as
Build up & deploy WMS to manage data & operations
Optimize and coordinate the full process of warehouse and transportation. Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
Oversee receiving, warehousing, distribution and maintenance operations
Arrange and plan out the warehouse, catalog goods, plan routes, and process shipments.
Setup layout and ensure efficient space utilization
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors
Meet cost, productivity, accuracy and timeliness targets (OTIF)
Maintain metrics and analyze data to assess performance and implement improvements
Comply with laws, regulations. Set internal policies and processes. Continuously look for improvements to operations
Maintain standards of health and safety, hygiene and security
5. Interaction with many BU, Dept to serve customers well
Working tightly Commercial Team (ITL Corporation) at any bidding or big projects
Connecting proactively with various departments (other Products) to achieve KPIs effectively and manage customers expectations (support team: FA, HR, SHE, Compliance...)
6. Direct the employee assessment process
Plan, assign tasks appropriately and appraise results
Recruit, select, orient, coach and motivate employees
Build up strong team by training, coaching (expertise & mindset)
Nurturing IPDP team, MT team for successors.
Rotation & development staff among all locations of WH, DC...
7. Be in charge of new project with new customers. Maximizing the whole WH, DC...nationwide for the best results (manpower, resources...utilizing).
8. Make a relationship with Investors, partners, Governments, Outsourcing...when needed.
9. Receive feedback and monitor the quality of services provided
Ensures prompt and efficient service at all times
Ensures that the team maintain a high level of personal presentation, wearing correct uniform and offering a professional, courteous and friendly service.
10. Attends to customer complaints promptly with professionalism, empathy, providing feedback and initiating corrective action where required
Monitors overall customer satisfaction following up satisfaction survey results, comment cards, emails, letters and phone calls
11. Complaint from Customers: keep track on number of complaints, customer always rights target, satisfaction all kinds of clients, surveying program to client
Yêu cầu công việc
Yêu Cầu Công Việc
Bachelor Degree in logistics, supply chain management, business administration or relevant fields. MBA is preferable
5 - 10 years of experience in warehouse/ OPS of CL management function in a logistics company.
Familiar with the Vietnam business and regulatory environment and knows how to build business and organization in Vietnam.
Strategic with good business acumen, external market and customer oriented, able to develop and define the Vietnam business strategy.
Knowledge of international warehouse, transportation, warehousing Key Performance Indicators (KPIs)
Proven work experience as a warehouse manager (DC, CFS, BW...)
Expertise in warehouse management procedures and best practices
Speak and writing fluently in English and Vietnamese.
Budget control
Proven ability to implement process improvement initiatives
Leadership skills and ability manage staff
Strong decision making and problem solving skills
Bachelor Degree in logistics, supply chain management, business administration or relevant fields. MBA is preferable
5 - 10 years of experience in warehouse/ OPS of CL management function in a logistics company.
Familiar with the Vietnam business and regulatory environment and knows how to build business and organization in Vietnam.
Strategic with good business acumen, external market and customer oriented, able to develop and define the Vietnam business strategy.
Knowledge of international warehouse, transportation, warehousing Key Performance Indicators (KPIs)
Proven work experience as a warehouse manager (DC, CFS, BW...)
Expertise in warehouse management procedures and best practices
Speak and writing fluently in English and Vietnamese.
Budget control
Proven ability to implement process improvement initiatives
Leadership skills and ability manage staff
Strong decision making and problem solving skills
Quyền lợi được hưởng
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Nộp hồ sơ liên hệ
Công Ty Xuất Nhập Khẩu ITL
Giới thiệu công ty
Xem trang công ty
Công ty chưa cập nhật thông tin....
Quy mô công ty
Dưới 10 nhân viên
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