Head Of Learning & Development

Role Purpose
The Head of Learning & Development is responsible for building a learning organization at Karofi by designing and implementing training and development initiatives to enhance workforce capability, productivity, and overall organizational effectiveness.
Key Responsibilities
A. Strategic Planning & Performance Management
• Develop the department's strategic objectives, Balanced Scorecard (BSC), and Key Performance Indicators (KPIs).
• Align training initiatives with business performance objectives, ensuring measurable impact on productivity and growth.
• Establish and manage the annual training budget to optimize resource utilization.
• Prepare and submit monthly, quarterly, and annual reports on training effectiveness and impact.
B. Talent & Capability Development
• Develop and manage a competency framework for employee capability assessment and career progression.
• Conduct annual competency evaluations to identify skills gaps and formulate action plans.
• Design succession planning programs and individual development roadmaps to foster leadership pipelines.
• Implement learning culture initiatives such as corporate reading programs, knowledge-sharing sessions, and competitions.
C. Internal Trainer Development
• Develop and execute "Train the Trainer" programs to build an internal faculty of certified trainers.
• Ensure training effectiveness by equipping internal trainers with the necessary facilitation and coaching skills.
D. Learning Systems & Digital Transformation
• Oversee the effectiveness of E-learning platforms, ensuring continuous system improvements based on industry trends.
• Develop and maintain a comprehensive repository of learning materials, including online and offline resources.
• Manage assessment tools, policies, and compliance frameworks related to training and development.
E. Learning & Development Team Management
• Lead, coach, and develop the L&D team, ensuring high performance and professional growth.
• Assign tasks, monitor progress, and evaluate employee performance to align with organizational goals.
• Collaborate with HR to plan workforce needs and recruit suitable talent for the L&D department.
F. Process Standardization & Governance
• Establish and oversee L&D policies, procedures, and governance frameworks to ensure consistency and compliance.
G. Employer Branding & Training Engagement
• Support Employer Branding initiatives by integrating learning and development into the company's value proposition.
• Develop quality management documents, policies, and training operational guidelines.
H. Team Structure & Reporting
• Direct reports: Training Leaders, Training Specialists, Sales Trainers.
• Reports to: Deputy HR Director.