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Mô tả công việc
Requirements_IT Help-Desk _Technical skills
1. Experience in Linux/Windows workstation/server environment.
2. Good understanding in TCP/IP model.
3. Experience as IT Help-desk/Administrator in foreign company is preferred.
All ambitious, self
- motivated fresh students with good background knowledge or have 1
- 2 years working experience especially in Linux Workstation are encouraged to apply for this position.
Job Description_IT Help-Desk
1. Manage Help-desk system, assign support requests to appropriate staff
2. End-user support including: desktop application installations (telephone, anti virus, data entry/BPO software...), application configurations, user maintenance, computer hardware services.
3. Research, evaluate and optimize end-user environment and applications including: optimize Linux mini box kernel, user-interface, optimize applications supporting production...
4. Forward the request to 2nd level support or escalate to higher level if cannot solve on time
5. Create reports: weekly reports, monthly reports, end-user system reports, incident reports, and other reports as required.
6. Provide IT service support customers/other departments.
7. Perform other duties as assigned by supervisor
Yêu cầu
Requirements characteristics & working abilities - IT Help-Desk
1. Proactive, Responsible & with Integrity
2. Team player. Ability to collaborate and cooperate with members of team and members of other teams
3. Structured and organized approach with the ability to withstand pressure
4. Ability to multi-task and project management.
5. Customer centric
6. Good analytical and problem solving skills
7. Good English in written and oral communication
Benefit
1. Salary: Negotiate
2. Annual salary review based on employee's performance and contribution and another
3. salary review in a year for employees with really excellent performance
4. Year-end bonus, Project bonus based on company's salary policy
5. Training: Language, Soft skills and Technical skills
6. On-going training and development plan
7. Professional and challenging working environment
8. Friendly colleague
9. Long-term commitment
10. Sport activities: Football, badminton
How to apply
**Please send your CV via Vietnamworks's website. We welcome you to apply for and are looking forward to receiving your resume.
Only suitable candidates will be contacted and invited to participate an interview.
Kindly visit our website for further information [protected info]
Thank you for applying at Swiss Post Solutions Vietnam.
Quyền lợi
Competitive Salary, Project bonus, 13th Month pay, Performance Bonus.
On-going training and development plan, Soft skills and technical training.
Company trip, Team building, Sport activities.
Thông tin chung
- Ngày hết hạn: 25/02/2018
- Thu nhập: 400 - 600
