[HN] Công Ty LITGROUP Tuyển Dụng Nhân viên Customer Service Full-Time 2024

COMPANY INTRODUCTION
LitGroup JSC takes great pride in being a reputable and professional data solution provider catering to the needs of e-commerce businesses. Our primary focus at Litgroup is to offer our valued customers the utmost in quality and security, ensuring a seamless data processing experience that is efficient and prompt. Established in 2011, Litgroup holds ownership of 3 brands: LitExtension, LitCommerce, and Litos. Currently, we're supporting over 200 e-commerce platforms in more than 80 countries worldwide, garnering a remarkable customer satisfaction rate of over 95%.
With the goal of expanding our service offering globally, we are looking for candidates with a sense of responsibility and willingness to learn, grow and succeed together.
If you aspire to be part of a company that fosters a professional and amicable working environment, Litgroup presents the ideal opportunity for you.
Website
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Customer Service full-time
Tính chất công việc: Toàn thời gian - Chuyên môn: Hành chính, Nhân sự - Địa điểm: Hà Nội - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!; Yêu cầu ứng viên có kinh nghiệm
JOB DESCRIPTION
Capture customer requirements, answer product and service questions; and suggest information about other products and services.
Coordinate with the Tech Support team to deploy services for customers.
Acknowledging and resolving customer complaints.
Collect customer reviews about service quality.
REQUIREMENTS
Proficient in English speaking and writing skills: Ielts 6.0 or Toeic 750
Self-study, independent work, and good teamwork skills
Willing to engage in more work shifts
Experience in customer service, basic IT knowledge, and an e-commerce website is an advantage.
BENEFITS
Income: Basic Salary: 9.000.000 - 15.000.000 VND/month + Bonus KPI + Allowance
Receive a satisfactory salary based on actual working performance. Flexible pay raises for good working results.
Computers are available or a depreciation cost of VND200,000 is provided for a personal laptop/month. The monthly parking fee is covered.
Bonus for Tet holidays, 13th-month salary, and good performance.
Improve English skills: Writing and reading.
Enhance communication skills and presentation skills
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 24/11/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW