[HN & HCM] Store Supervisor (Zara, Pull&bear, Massimo Dutti, Stradivarius)
CÔNG TY TNHH MITRA ADIPERKASA VIỆT NAM
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 23/11/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Quản lý
Mô tả công việc
As a Store Supervisor, you are accountable in supporting the day to day running of the store operations. Some of your main responsibilities will be:
Shopfloor & Sales Management
• Plan the daily planners in advance ensuring that the following areas are covered at all times.
- Shopfloor
- Fitting room
- Cash desk
• Managing and motivating the team to increase sales and ensure efficiency.
• To be aware of the daily and monthly budgets to meet and exceed them.
• To communicate with the management team on a daily basis with information regarding personnel, product and procedures.
• To ensure standards are maintained during the day and at closings.
Team Management
• To lead and keep a high level of motivation within the department
• To guarantee the adequate induction and follow up on training for new team members
• To assist in the development and retention of an effective team
• To get involved in performance management of sales assistants (I.e. sickness/ absence, lateness, returns to work, etc.,)
Customer Service
• Ensure a high level of customer service is offered in the store
• Monitor and support customer service action plans
• Solve and manage customer issues as they arise and refer to the senior management team when necessary.
• To understand and reinforce the company return policy.
• Understand and reinforce the company return policy
• Support customer service with product knowledge and awareness of the New arrivals, Replenishment of best sellers & Offering alternatives
Health and Safety
• Ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens.
• Be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
Shopfloor & Sales Management
• Plan the daily planners in advance ensuring that the following areas are covered at all times.
- Shopfloor
- Fitting room
- Cash desk
• Managing and motivating the team to increase sales and ensure efficiency.
• To be aware of the daily and monthly budgets to meet and exceed them.
• To communicate with the management team on a daily basis with information regarding personnel, product and procedures.
• To ensure standards are maintained during the day and at closings.
Team Management
• To lead and keep a high level of motivation within the department
• To guarantee the adequate induction and follow up on training for new team members
• To assist in the development and retention of an effective team
• To get involved in performance management of sales assistants (I.e. sickness/ absence, lateness, returns to work, etc.,)
Customer Service
• Ensure a high level of customer service is offered in the store
• Monitor and support customer service action plans
• Solve and manage customer issues as they arise and refer to the senior management team when necessary.
• To understand and reinforce the company return policy.
• Understand and reinforce the company return policy
• Support customer service with product knowledge and awareness of the New arrivals, Replenishment of best sellers & Offering alternatives
Health and Safety
• Ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens.
• Be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
Yêu cầu
• Fluently English
• Can work in shifts
• Passion for Fashion: A strong interest in fashion and self-expression.
• Detail-Oriented and Creative: Ability to manage details while being innovative.
• Multitasking Skills: Capability to handle multiple responsibilities effectively.
• Excellent Analytical Skills: Strong prioritization and organizational skills.
• Experience in Stockroom Operations: Familiarity with managing stock and inventory.
• People Management Skills: Experience in managing and motivating a team.
• Customer Service Understanding: A strong focus on delivering high levels of customer service.
• Can work in shifts
• Passion for Fashion: A strong interest in fashion and self-expression.
• Detail-Oriented and Creative: Ability to manage details while being innovative.
• Multitasking Skills: Capability to handle multiple responsibilities effectively.
• Excellent Analytical Skills: Strong prioritization and organizational skills.
• Experience in Stockroom Operations: Familiarity with managing stock and inventory.
• People Management Skills: Experience in managing and motivating a team.
• Customer Service Understanding: A strong focus on delivering high levels of customer service.
Quyền lợi
Thưởng
Monthly commission bonus.
Annual performance bonus.
Chăm sóc sức khoẻ
Health care insurance for employee
Social insurance.
Nghỉ phép có lương
12 annual leave/year.
Xem thêm
Monthly commission bonus.
Annual performance bonus.
Chăm sóc sức khoẻ
Health care insurance for employee
Social insurance.
Nghỉ phép có lương
12 annual leave/year.
Xem thêm
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 23/11/2024
Giới thiệu công ty
Xem trang công ty
Incorporated in 1995, MAP achieved phenomenal growth over the years culminating in its IPO in November 2004. Today, MAP is the leading lifestyle retailer in Indonesia with over 3,200 retail stores and a diversified portfolio that includes sports, fashion, department stores, kids, food & beverage and lifestyle products. Some of our iconic brands include Starbucks, Zara, Marks & Spencer, SOGO, SEIBU, Oshkosh B'Gosh, Reebok, among many others. Listed on the Indonesia Stock Exchange, with over...
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